Flow example of desired Mod. - product_check_out_illustration_1.jpg (93.24 KiB) Viewed 410 times
Would anyone be able to help / quote us on this simple OC 2.2.0 mod? The mod concerns or product / price / recurring / checkout. Wow, hope not to lose you on that description. We have both OTC, one time charge and ARB or Subscription products. The OTC products / checkout is great. The ARB or Subscription product price and checkout is EXTREMELY CONFUSING to our customers. We lose business at this point of our check out. We need help here.
First, take a look at our issue here http://www.jakursmu.com/options
View product #6 – Campaign Management. See the price is $0.00, this is not correct! We have 3 subscriptions options for the price, yet the system does not allow this. Next, click on “ADD TO CART”. See the Available Options and Payment Profile??? This is our workaround that is a mess, confusing customers and losing business.
Solution objective:
We would like the First / Trial payment AND the Recurring ARB / Payment Profile to be represented with ONE options. Simple for the subscriber to see, understand and complete checkout. This would be true for the 3 subscriptions options price. Take a look at the attached image, it may help explain our desired solution. The solution could be used on any product.
Thanks…. Alex, Aj and Randy
