Coupons Not working , Opencart 2.1.0.1

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Post by pranaymoluguri » Sun Feb 21, 2016 6:56 am

I have done a lot googling, but did not get any proper solution for that. ???
When we apply a valid coupon, it shows "Success: Your coupon discount has been applied!", but nothing changes in the subtotal or total.
Whereas the gift voucher works perfectly.

Kindly check the same and help me.

url : freshneeds.in

Can use details for login
username : aa@bb.com
password : 123456
I am in urgent need of it..

Thanks a lott in advance :)
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Re: Coupons Not working , Opencart 2.1.0.1

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Post by imdevlper18 » Sun Feb 21, 2016 2:03 pm

Have you enabled coupons in order totals in admin

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Re: Coupons Not working , Opencart 2.1.0.1

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Post by imdevlper18 » Sun Feb 21, 2016 2:27 pm

have you enabled coupon for certain products or categories?
or have you added any related coupon extension ?

You can PM me admin details. We can have a look for you

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Re: Coupons Not working , Opencart 2.1.0.1

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Post by pranaymoluguri » Sun Feb 21, 2016 2:32 pm

imdevlper18 wrote:have you enabled coupon for certain products or categories?
or have you added any related coupon extension ?

You can PM me admin details. We can have a look for you

I am not using any coupon extension. If I have not enabled it, how would be the Free shipping coupon would have worked.

I guess there must be some bug in the calculation, in the coupon calculation.
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Re: Coupons Not working , Opencart 2.1.0.1

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Post by imdevlper18 » Sun Feb 21, 2016 2:34 pm

By default there are no bugs unless something is modified.

If you want us to help you, you can create demo admin details and PM us directly.
Or email us at support@cartbinder.com

And we will help you solve it.

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Re: Coupons Not working , Opencart 2.1.0.1

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Post by pranaymoluguri » Sun Feb 21, 2016 2:47 pm

imdevlper18 wrote:By default there are no bugs unless something is modified.

If you want us to help you, you can create demo admin details and PM us directly.
Or email us at support@cartbinder.com

And we will help you solve it.
Did you check it ?
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Re: Coupons Not working , Opencart 2.1.0.1

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Post by imdevlper18 » Sun Feb 21, 2016 2:51 pm

Yes i replied as well. Check image

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Re: Coupons Not working , Opencart 2.1.0.1

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Post by pranaymoluguri » Sun Feb 21, 2016 2:56 pm

imdevlper18 wrote:Yes i replied as well. Check image
WOW, thats great !!

Thanks a lot for that !!!!!
What was my mistake ??
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Re: Coupons Not working , Opencart 2.1.0.1

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Post by imdevlper18 » Sun Feb 21, 2016 2:59 pm

Lol..
Nothing. You are adding a condition that it should only work when total is above 100.
Also there is some error on sub total. You will see this error on top once you apply coupon.

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Re: Coupons Not working , Opencart 2.1.0.1

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Post by pranaymoluguri » Sun Feb 21, 2016 3:02 pm

imdevlper18 wrote:Lol..
Nothing. You are adding a condition that it should only work when total is above 100.
Also there is some error on sub total. You will see this error on top once you apply coupon.
Actually I had changed a few things in the code, thats why the error is showing.

Now it might not show !!


Thanks a Lot !!
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Re: Coupons Not working , Opencart 2.1.0.1

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Post by imdevlper18 » Sun Feb 21, 2016 3:14 pm

Welcome.. ;)

Do check our coupon creator extension in free time:
http://www.opencart.com/index.php?route ... n_id=12168

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Re: Coupons Not working , Opencart 2.1.0.1

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Post by Randem » Mon Feb 22, 2016 8:56 pm

Hi pranaymoluguri,

This may help in the future - http://www.randemsystems.com/support/op ... rt-system/

NEVER take serious; anyone who gives negative impact statements with no ABSOLUTE proof!
OpenCart Helpful Information * Upgrade 1.5 to 2.1 * Upgrade 2.1 to 2.2
"Why do people NEVER have enough time to do it right but ALWAYS enough time to do it over?"
DO NOT EVER GIVE SOMEONE YOU DON"T KNOW ADMIN ACCESS TO ANYTHING!
I am NOT affiliated with OpenCart

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Re: Coupons Not working , Opencart 2.1.0.1

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Post by DesignBuoy » Mon Jul 18, 2016 5:38 pm

hi
Don't know if this helps your particular case. Even though the customer gets the coupon code discount, in the customer order in admin, it doesn't show until applied, itwill not be applied automatically.

Go into the order, go through each tab until you get to the final tab '5.totals'

then click the refresh button next to the coupon field, making sure the coupon code is showing in the field. You need to also do this for shipping, so the shipping is applied. Its silly that it need to be done at all.

I am working on a mod to fix this so its automatically applied. It then will show up in the coupon usage table.

Kind Regards
Design Buoy / ADG Hosting
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