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Admin Logging Out

Posted: Wed Feb 17, 2016 3:49 am
by johnboy2015
Hi all

Anyone got a fix for the site please as it keeps login admin out all the time we get to add one product and then it times out and we got to re log back in on the site.

We have 2.1.0.1 and 2.1.0.2

Thanks to anyone that helps

From johnboy2015

Re: Admin Logging Out

Posted: Thu Feb 25, 2016 4:38 am
by Randem
Hi johnboy2015,

Never heard of such a thing, you will have to provide a lot more information. It is probably something you added and are not telling us about.

Debugging - http://www.randemsystems.com/support/op ... rt-system/

Re: Admin Logging Out

Posted: Thu Feb 25, 2016 5:52 am
by Burt65
johnboy2015 wrote:Hi all

Anyone got a fix for the site please as it keeps login admin out all the time we get to add one product and then it times out and we got to re log back in on the site.

We have 2.1.0.1 and 2.1.0.2

Thanks to anyone that helps

From johnboy2015
You may have a cookies session problem with your browser or you may are taking too long to add the product..

This also happen if you have your admin page open and you have another OC page open in another tab in the browser.

Or it can also happen if you have your Admin open and you also login in an admin page demo in the OC shop.

Re: Admin Logging Out

Posted: Thu Feb 25, 2016 6:01 am
by Randem
Could this also happen if multiple users are logged in with the same credentials?

Re: Admin Logging Out

Posted: Thu Feb 25, 2016 7:27 am
by Burt65
Randem wrote:Could this also happen if multiple users are logged in with the same credentials?
I think that any time, a user log in in anything "related" more than once, it always use the same cookie, therefore if you log out of one, the cookie does expire for all the other open pages as well...

Re: Admin Logging Out

Posted: Thu Feb 25, 2016 7:32 am
by Randem
So that means only one admin at a time can administrate OpenCart?

Re: Admin Logging Out

Posted: Thu Feb 25, 2016 7:52 am
by Burt65
No. What it mean is that if I open one page and then I open the same page in another tab in my browser, when your cookie expire for the first page it does expiry for all the other "Related pages" as well.

It has nothing to do with Opencart or Admins...