Page 1 of 1

Why is Paypal in 'Pending' Status?

Posted: Fri Feb 12, 2016 7:30 pm
by art123
Hi,

Normally when I sell something on my website, and the customer pays with Paypal Payments Standard, the status says 'Processing'. But, today it says 'Pending'. Why is this?

I logged into my Paypal account, and I received the funds. So, there is no issue there.

Thanks

Re: Why is Paypal in 'Pending' Status?

Posted: Sat Feb 13, 2016 11:11 am
by gogoweb
Your server did not receive the verification request OR did not process it correctly OR did not send it correctly in the first place.

Enable debugging in your PayPal module and then check your error log after some payments.

Re: Why is Paypal in 'Pending' Status?

Posted: Sun Feb 14, 2016 4:05 am
by straightlight
Assuming you are using a live store, one way to verify would be by enabling the PayPal Debug and the PayPal Test Mode feature so to reproduce an order and see why exactly you would notice a pending status while your site is under maintenance.

Also ensure to check from your PayPal account to see if you have the same order status.