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error only 1 items available
Posted: Sat Jan 30, 2016 3:31 pm
by lazydog
When we try and get things into the shopping cart we keep getting an error that's says " error only 1 item available"
This occurs of every stock item that is a single stock item. If there are multiple items then it allows 1 to be put in the shopping cart,
Iam sure its just a setting Ive missed but cant seem to work it out
Any help gratefully appreciated
Re: error only 1 items available
Posted: Sun Jan 31, 2016 9:41 am
by Randem
It is possible that you have the "out of stock" setting set to 1 in the product settings. Check your product settings.
Re: error only 1 items available
Posted: Sun Jan 31, 2016 12:05 pm
by lazydog
are you talking just about the data tab for each product or is their another setting I should be looking for? Under the product data tab I have qty set to 1 for single items, subtract stock, Thanks for your help. Also run a shop with the older version but didn't ever have this issue
Re: error only 1 items available
Posted: Sun Jan 31, 2016 12:15 pm
by Randem
You are not explaining to my understanding. When that happens perhaps a picture of what you mean would be better. Post a screen capture of the product page.
Re: error only 1 items available
Posted: Sun Jan 31, 2016 1:45 pm
by pankaj3745
Have you set minimum order quantity for products greater than 1?
Re: error only 1 items available
Posted: Sun Jan 31, 2016 1:47 pm
by lazydog
This is how it look when customers try and buy something, and second one shows the product data settings
hope this helps
sc4.png (252.61 KiB) Viewed 2939 times
sc5.png (124.28 KiB) Viewed 2939 times
Re: error only 1 items available
Posted: Sun Jan 31, 2016 2:49 pm
by Randem
You only have a quantity of one and you will get an out of stock message. you have told OpenCart to give that message. Change your "Show out of stock Warning" to no in the store settings on the options tab.
Re: error only 1 items available
Posted: Sun Jan 31, 2016 3:36 pm
by lazydog
thanks but checked the option Tab and its set to no already
Re: error only 1 items available
Posted: Mon Feb 15, 2016 6:49 am
by lazydog
appreciate any further ideas
we still cant get the qty right
Re: error only 1 items available
Posted: Mon Feb 15, 2016 7:00 am
by Randem
Your Out of Stock Status is clearly marked to show an Out of stock message... I don't understand...
Re: error only 1 items available
Posted: Sat Feb 20, 2016 7:22 am
by hudson1030
I'm having the exact same issue. Any item that has 1 quantity available can't be added to the cart. Pops up the message "Error! Only 1 items available".
Re: error only 1 items available
Posted: Sun Feb 21, 2016 4:40 am
by Randem
Turn off stock notification...
Re: error only 1 items available
Posted: Sun Feb 21, 2016 5:56 am
by hudson1030
Randem wrote:Turn off stock notification...
It's already turned off.
Re: error only 1 items available
Posted: Sun Feb 21, 2016 5:59 am
by Randem
Show pictures...
Re: error only 1 items available
Posted: Sun Feb 21, 2016 8:48 am
by hudson1030
Randem wrote:Show pictures...
Pics of what? Its the same exact error shown in the picture that has already been posted.
Re: error only 1 items available
Posted: Sun Feb 21, 2016 9:18 am
by Randem
Yes, and the item I told you about that you said was no still says YES. So who is telling the truth, do I believe the picture? That is why I asked for the picture, Pictures don't lie...
Re: error only 1 items available
Posted: Sun Feb 21, 2016 9:28 am
by hudson1030
I'm not the same person that previously posted pictures.

Re: error only 1 items available
Posted: Sun Feb 21, 2016 10:51 am
by Randem
Sorry, your picture shows exactly the same issue for the same problem. Here is my picture...
Re: error only 1 items available
Posted: Mon Feb 22, 2016 2:32 am
by hudson1030
I haven't found a fix yet, but for me the problem lies within one of the modifications. I am using a theme from Template Monster, and when I disable the "TM Header Cart" modification, the problem goes away. But, the rest of the functionality of that mod goes away as well, so a simple disable doesn't really solve the problem. I've submitted a support ticket to a senior technician at Template Monster and will update once I find something out.
Re: error only 1 items available
Posted: Mon Feb 22, 2016 3:06 am
by Randem