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Blank page on index.php?route=account/order

Posted: Thu Jan 28, 2016 6:27 pm
by Wifialarm
Hi all!

I'm still can't resolve that error -

OC with default theme, but now customers complaint, that they got this blank page (500 server error)

It appears, when customer log into shop and then choose to view order history. blank page is on address "index.php?route=account/order"

Can you help me?

Re: Blank page on index.php?route=account/order

Posted: Thu Jan 28, 2016 9:13 pm
by labeshops
A blank page means something is not completing. Did you check your error logs or turn show errors to on temporarily and view that page yourself and see what it says?

Do you have any mods that are supposed to run on that page? If so, disable them and check it again.

Re: Blank page on index.php?route=account/order

Posted: Thu Jan 28, 2016 10:30 pm
by Wifialarm
Yes, I can produce the same error and I saw it.

In error list is this:
Image

What should I do? Ask this at hosting company, or that is some OC bug?

Re: Blank page on index.php?route=account/order

Posted: Sat Jan 30, 2016 1:20 am
by EvolveWebHosting
Wifialarm wrote:Yes, I can produce the same error and I saw it.

In error list is this:
Image

What should I do? Ask this at hosting company, or that is some OC bug?
It's not a hosting issue and not likely that it's an Opencart bug.

Are you running any mods that effect that part of the website and are all of the files uploaded with the proper CHMOD permissions?

Re: Blank page on index.php?route=account/order

Posted: Fri May 20, 2016 4:51 pm
by shaftoe
It is indeed a OpenCart 2.2 bug. And it may occur wherever Custom field validation is used . Both front-end and administrator-side.

Whether it actually breaks the page also depends on the server environment. Linux and later php versions seem to be more forgiving.

Re: Blank page on index.php?route=account/order

Posted: Sat May 21, 2016 2:49 am
by straightlight
In Opencart 2.2 line 2221 does not exists in admin/controller/sale/order.php file based on the posted error message produced on the error logs above.