OpenCart Community

Hi,
i am using OC 2.1.0.1. in admin panel when i try to edit an order then popup is open and show error Undefined, and sometime it show error_customer in bar.
i am see many post about edit order error and try many solution but those not work for me.
please help me

Hi musab94,

Yes, I came across this error also and got no help, but I fixed it.
There were several issues that may lead to this.

• If you are running a multi-store, make sure that all your store URL's resolve to the same IP address in System->Settings.
  You have an order for a store URL that is not found in the database and it defaults to the default store

Other helpful Info: http://www.randemsystems.com/support/op ... cart-v2-x/

first of all thank you for reply.
but i have single store and all order have default store URL
how you resolve your issue?

Can you PM me your admin credentials so that i can find the issue?

Check to make sure your API is entered... and you have proper OpenCart Admin access.

Here are the solutions for this error - http://www.randemsystems.com/support/op ... 8/#msg6218

The error

error_customer

is trying to inform you that you have left the

customer

field empty while editing the order.

The error is not explained properly because some lines are missing from the controller and language file.
Try my OCMOD fix. Thanks.

http://www.opencart.com/index.php?route ... n_id=25523

[*][*]

pankaj3745 wrote:The error

error_customer

is trying to inform you that you have left the

customer

field empty while editing the order.

The error is not explained properly because some lines are missing from the controller and language file.
Try my OCMOD fix. Thanks.

http://www.opencart.com/index.php?route ... n_id=25523

when i am installing your extension that show error " Directory containing files to be uploaded could not be found!"

Fixed the issue in your site.

Check It Out!
Feel free to PM me if you find any issue

pankaj3745 wrote:Fixed the issue in your site.

Check It Out!
Feel free to PM me if you find any issue

yes its working..
thanks alot

You are welcome.
Please mark this thread as solved.

Hi

I have the same error message and cannot process our orders.
this a single store site, it's new so hasn't migrated from any other site.
Can you confirm how you did fix the issue?

Regards

Hi, I have the same problem, when I try to edit or view a order i get the "error
undefined" message. Please help me!!!! I try the extension but did not worked!

I have same problem, please help me!

Bump, Need help with this One??? any ideas

Same problem of what exactly? What is the OC version and the full error detail message that is provided?

Ok, if you are seeing this on some Opencart version 2.x there are a couple of ways you can solve it.

First let me give my respect to the person that actually showed me the way, Randem and his answers in http://forum.opencart.com/viewtopic.php?f=190&t=160391

What I did and found to work was go to System > Settings, Server and close the SSL and it worked.
I am not really using ssl eitherway and it was a bugger that I am really happy to have solved.

Ofcource, the correct way can be going through .htaccess as well, just since many users dont have access to it, or dont know how to modify it, its a nice way around.

I have the same issue and i tried all methods to solve this problem but fail....

Same Error, but when i click on View orders and when i change order status i see the same error and order not update.

amikashif wrote:I have the same issue and i tried all methods to solve this problem but fail....

Same Error, but when i click on View orders and when i change order status i see the same error and order not update.

If you're getting an error when updating order statuses, followed is a FAQ topic on how to configure the API: http://forum.opencart.com/viewtopic.php?f=170&t=166264

Im still having the same issue