Hello,
I'm pretty new to OC!
We have build a new shopp with OC 2.1.0.1 with a custom template Octheme 1066
Almost finished to open my new website and just now we have an error!
Error is a http 500 (blanc page) after you send the registration, the new customer gets registraded but he or she can't see it because of this error, I can see the new customer in admin, also the customer gets no welcome email!
I tried to delete the last modules we installed but that has no affect!
Because its a new website still on our test domain but already everything setup so it wo be a great bummer if i have to start al over again!
So please can somebody help me out!
Some info about the error:
• the chain brakes here
/public_html/buzwork_nl/catalog/model/account/customer.php
the file looks fine. but its the file that is responsible for adding customer to the database.
after the error if you refresh - the customer is actually created. so this means the customer data is entered into the database, but then the following queries may create this issue.
public function getGiftsSettings($code, $store_id) {
So please no smart forum remarks I realy need some help with this!
Kind regards and thank you for your help in advance!
I'm pretty new to OC!
We have build a new shopp with OC 2.1.0.1 with a custom template Octheme 1066
Almost finished to open my new website and just now we have an error!
Error is a http 500 (blanc page) after you send the registration, the new customer gets registraded but he or she can't see it because of this error, I can see the new customer in admin, also the customer gets no welcome email!
I tried to delete the last modules we installed but that has no affect!
Because its a new website still on our test domain but already everything setup so it wo be a great bummer if i have to start al over again!
So please can somebody help me out!
Some info about the error:
• the chain brakes here
/public_html/buzwork_nl/catalog/model/account/customer.php
the file looks fine. but its the file that is responsible for adding customer to the database.
after the error if you refresh - the customer is actually created. so this means the customer data is entered into the database, but then the following queries may create this issue.
public function getGiftsSettings($code, $store_id) {
So please no smart forum remarks I realy need some help with this!
Kind regards and thank you for your help in advance!
Last edited by Snoek Products on Mon Jan 11, 2016 10:33 pm, edited 1 time in total.
Does it do the same with the default template?Snoek Products wrote:
We have build a new shopp with OC 2.1.0.1 with a custom template Octheme 1066
If no, go to the developer of "Octheme 1066" and have them fix the issue.
Mike
cue4cheap not cheap quality
Hello Mike
Thank you for taking the time to answer me!
I have tried the default template and the problem stays the same!
The website can't send the mail and that is causing the problem, same problem in register and contact.
The succes page itself is ok, the connection is lost because of the mail error, I have set my shop on "mail" and do not use "smtp"
Danny
Thank you for taking the time to answer me!
I have tried the default template and the problem stays the same!
The website can't send the mail and that is causing the problem, same problem in register and contact.
The succes page itself is ok, the connection is lost because of the mail error, I have set my shop on "mail" and do not use "smtp"
Danny
The fault lay in some module, the makers (Isense) fixed it for me!
Sorry to say that only one took the time to answer my question that's lame!
Thank you Mike!
Sorry to say that only one took the time to answer my question that's lame!
Thank you Mike!
Hi all!
I also stuck at this error. Opened web shop with default theme, but now customers complaint, that they got this blank page (500 error)
It appears, when customer log into shop and then choose to view order history. blank page is on address "index.php?route=account/order"
Can you help me?
I also stuck at this error. Opened web shop with default theme, but now customers complaint, that they got this blank page (500 error)
It appears, when customer log into shop and then choose to view order history. blank page is on address "index.php?route=account/order"
Can you help me?
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