Customers checking out w/o choosing shipping option
Posted: Wed Nov 04, 2015 11:08 pm
Some of my international customers are able to check out and complete their order with out choosing a shipping option, leaving me to send them an email and invoice them. Any Ideas?
OC V 2.0.20
Customer DID create an acocunt
User Agent: Mozilla/5.0 (iPad; CPU OS 9_1 like Mac OS X) AppleWebKit/600.1.4 (KHTML, like Gecko) GSA/9.0.60246 Mobile/13B143 Safari/600.1.4
USPS is set up and set for geozones.
all fields are filled in including size.
Size is set to 24x16x12 in USPS, but the sizes are also set to the actual size of the items in the products
invoice/order shows:
Sub-Total: $x.xx
: $0.00
Total: $x.xx
NOT:
Sub-Total: $x.xx
Shipping option : $x.xx
Total: $x.xx
OC V 2.0.20
Customer DID create an acocunt
User Agent: Mozilla/5.0 (iPad; CPU OS 9_1 like Mac OS X) AppleWebKit/600.1.4 (KHTML, like Gecko) GSA/9.0.60246 Mobile/13B143 Safari/600.1.4
USPS is set up and set for geozones.
all fields are filled in including size.
Size is set to 24x16x12 in USPS, but the sizes are also set to the actual size of the items in the products
invoice/order shows:
Sub-Total: $x.xx
: $0.00
Total: $x.xx
NOT:
Sub-Total: $x.xx
Shipping option : $x.xx
Total: $x.xx