Hi,
We are using a clean version of Opencart 2.1. But now we have a bug. Some orders are 0 euro and there a no products connected to the order. Also oc_order_product is empty with a selected order_id. People are paying us but we don't know what they order because its empty.
Our error log is also empty.
What is this? And how can we fix this urgent?
Thanks
We are using a clean version of Opencart 2.1. But now we have a bug. Some orders are 0 euro and there a no products connected to the order. Also oc_order_product is empty with a selected order_id. People are paying us but we don't know what they order because its empty.
Our error log is also empty.
What is this? And how can we fix this urgent?
Thanks
How is Order processing status and Order complete status in page setting/setting > tab options?dwains wrote:Hi,
We are using a clean version of Opencart 2.1. But now we have a bug. Some orders are 0 euro and there a no products connected to the order. Also oc_order_product is empty with a selected order_id. People are paying us but we don't know what they order because its empty.
Our error log is also empty.
What is this? And how can we fix this urgent?
Thanks
The Processing Order Status = Payment received and Processing And reversedpm-netti wrote:How is Order processing status and Order complete status in page setting/setting > tab options?dwains wrote:Hi,
We are using a clean version of Opencart 2.1. But now we have a bug. Some orders are 0 euro and there a no products connected to the order. Also oc_order_product is empty with a selected order_id. People are paying us but we don't know what they order because its empty.
Our error log is also empty.
What is this? And how can we fix this urgent?
Thanks
And Complete Order Status = Shipped and payment received. But thats good, that works like always
what is your payment methods and their order statuses?dwains wrote:The Processing Order Status = Payment received and Processing And reversedpm-netti wrote:How is Order processing status and Order complete status in page setting/setting > tab options?dwains wrote:Hi,
We are using a clean version of Opencart 2.1. But now we have a bug. Some orders are 0 euro and there a no products connected to the order. Also oc_order_product is empty with a selected order_id. People are paying us but we don't know what they order because its empty.
Our error log is also empty.
What is this? And how can we fix this urgent?
Thanks
And Complete Order Status = Shipped and payment received. But thats good, that works like always
You looked this tab your payments?dwains wrote:No, we even have orders with bank transfer (default payment method from opencart) and they also are set to 0 euro.
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We also have this problem,
97% of orders process OK and the rest are empty.
It seems to have only done it with PayPal so far - very annoying.
Same - no errors in the logs, setup same as we had on previous opencart version.
Please help with urgent fix.
Thanks
97% of orders process OK and the rest are empty.
It seems to have only done it with PayPal so far - very annoying.
Same - no errors in the logs, setup same as we had on previous opencart version.
Please help with urgent fix.
Thanks
That's what I thought. Journal is dependent on the the site been setup correctly, not the other way around.pm-netti wrote:UTF8 of Site need be correct, so journal2 theme is work Right.
Been using Journal for 8 months now and never had this problem.
Over 95% of all computer problems can be traced back to the interface between the keyboard and the chair...
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