Page 1 of 1

Exclude shipping costs from a coupon discount?

Posted: Wed Aug 26, 2015 3:16 pm
by plindsay
Hi, is it possible to exclude shipping/delivery costs from a coupon discount? i.e. when a coupon is applied, the total value of products are discounted but the delivery/shipping charge remains the same and is not discounted.

Thanks in advance, Phil

Re: Exclude shipping costs from a coupon discount?

Posted: Wed Aug 26, 2015 10:25 pm
by Johnathan
By default, the Coupon system should only discount the sub-total of products in a standard installation (unless you are using a Free Shipping coupon, which gives the entire shipping cost free). Are you sure you don't have some mod installed that's changing the coupon so it also discounts shipping?

Or uses the total at the point of the Coupon line item? If so, you can try changing the "Coupon" Order Total so it comes before the "Shipping" Order Total. If that doesn't work, try installing a fresh installation, and see if the same issue occurs. If it doesn't, start installing your mods one-by-one until you find the one that is causing this issue.

Re: Exclude shipping costs from a coupon discount?

Posted: Thu Aug 27, 2015 2:41 pm
by plindsay
Ah, could be - many thanks for the advice Johnathan, I'll check it out and post back here if there's any issues.

Thanks again, Phil