Post by ranu70 » Mon Aug 03, 2015 7:21 pm

Hi
I am getting the following error message when i am trying to logged in to admin panel.
Notice: Error: MySQL server has gone away
Error No: 2006
SELECT * FROM language in /home/robos7mj/public_html/system/database/mysql.php on line 49

Please help me in resolving this problem.
Please reply ASAP

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Post by Kenberne1965 » Mon Aug 03, 2015 9:59 pm

This has nothing to do with your opencart installation... its an error msg from your hosting company.. The host computer where your files are cant find the mysql server... Ie.. its gone away!

usually these errors are only short lived, if your on a decent host and all will be up again by now.. if not, then time to choose a better host.

Paul

Freelance Opencart 1.5.x and 2.x Developer - Available For Hire
Latest Opencart 2 Project --> http://www.falcon-rangecookers.co.uk


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Post by ranu70 » Tue Aug 04, 2015 1:55 am

Hi thanks for reply.....
i discussed with my hosting provider but they told me

This error message is mainly due to the number of fcgi processes that your site seems to be running simultaneously.

We allow 5 child process and for each child process, 256 worker processes. Once that limit is breached, you see that kind of error. However, those errors are auto-fixed once the number of processes reduce.

However I would request you to contact web-developer to optimize the website code.


What should i do....?
can you guide me.....pls

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Post by Kenberne1965 » Tue Aug 04, 2015 5:40 pm

Unless you have some module that is causing this, its time to find a better host buddy

which host is this anyway?

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