Post by xswiftyx » Wed May 12, 2010 8:58 pm

I came from an oscommerce environment and one good contributuion i had was the "Request Review".
Nobody can be bothered to leave a review but often do when promped by an email 10-14 days after purchase once they have had a chance to use the product for a week or so.

The stars and customer feedback helps you sell your products.

I've personally bought from Currys/Comet and they use this sytem.

I wonder how easy it could be to do this. Before I didnt setup a Cron job to do it automatically but ran the file everyday which then told me it had sent x number of emails.

I'm not php minded but wondered if anyone else has any idea's.
Could be as simple as sending an email worded for a review with a link to the product they purchased.
You could select the tick boxes as you would to print invoices and click 'send review email/reminder'
We could just do this 2 weeks after purchase for example if it wasnt all automated.

Your thoughts...

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Post by SteveSherry » Wed May 12, 2010 10:07 pm

To run something automatically would require a cron job (i think)
It would be possible to add an extra button as you've suggested, but you'd need to configure a module for the back office which would basically have a button that says "send email to all to request a review"

So, the long winded answer to your question, is yes, I agree it'd be a useful feature to have.

Maybe one of the mods can add this to a wish list?

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Post by nicudica » Wed May 12, 2010 10:58 pm


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Post by Qphoria » Wed May 12, 2010 11:21 pm

You could do the psuedo cron by calling a check whenever the admin site is loaded. It can check if it has been 10 days since the order was placed and send out any emails. Obviously if you don't check your admin daily then it will not fire until it gets checked but its easier than working with cron

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Post by maccadon » Sat Sep 25, 2010 4:30 pm

I want to do the same thing.
I can sent email to customers manually first but how can i link them to the review page.
When i go to a product and then to the review tab and copy the link it will go to the product page.
I would like for it to go to the product page and then the review tab.

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Post by OC2PS » Thu Sep 30, 2010 8:29 am

You'll need to move away from the tabbed design.

In any case, the tabbed template makes no sense at all - it hides photos, related products and reviews behind tabs. While to programmers it may seem incredible that anyone would complain about that, we know from experience and from usability studies that
1. People are more likely to see items by scrolling down than by clicking on tabs
2. People who see more photos and reviews are more likely to buy.

You may want to do something like this: http://www.csillamvilag.com/shop/arcfes ... #tabreview

To do so, edit /catalog/view/theme/default/template/product/product.tpl

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Post by OC2PS » Thu Sep 30, 2010 8:30 am


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Post by dbstr » Thu Sep 30, 2010 8:47 pm

Any important features you want implemented in a tool like this? I'm working on it..

Request Reviews v1.0 released.


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Post by OC2PS » Thu Sep 30, 2010 9:16 pm

dbstr wrote:Any important features you want implemented in a tool like this? I'm working on it..
After *10* days of an order being marked *shipped* or *complete*, send an email to the customer with the subject *About your order number 236*, and HTML body including product image(s) linked to review section on product page(s) and additional text *Write a review to win a free iPod*
  • # of days configurable by admin
  • Subject configurable by admin (all installed languages)
  • HTML email message configurable by admin (all installed languages)
  • Track the language in which order was placed and send email in that language.
  • Ability to track reviews written and enter them into a draw
  • Frequency of draw to be configurable by admin

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Post by OC2PS » Wed Oct 06, 2010 3:04 am


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