Sales record or order not found

Hi,
i am using opencart 2.0.1.1, lately i have some sales but i didnt find sales record, there are blank order list. There is only customer registration or entrylist record, so no single record found on purchased product from a particular customer. Those sells are notified by my credit card processing company, and sending goods as per it. i tried to search about it innet, but not possible to found any help or solution. Therefore, kindly post about it what is hapening or where are the bugs/errors.

Seriously guys, somebody help out.
I have some recent sales but no sales record or order record found at admin section while i trying to check record about product that has been sold.
Please help.
Thanks in advance for any assistance.