Page 1 of 1
[SOLVED] Re-added stock after change order history
Posted: Thu Apr 02, 2015 7:37 pm
by EagleSK
I have new OC 2.0.2.0, shipping method is Post, payment is COD.
At first, order goes to the pending status. In this step is product quantity 10pcs.
Then I change order history to processed. Stock wil be subtracted to 9pcs. It's OK.
But when I change the order history to SHIPPED, stock is re-added to 10 pcs.
Re: Re-added stock after change order history
Posted: Tue Apr 07, 2015 4:09 pm
by suntzu
Hi,
Go to System - settings - Options and check Shipped or whatever you want to stock substract. The ones you checked will be the ones that substracts the stock of products. Sorry my pour english
Re: Re-added stock after change order history
Posted: Tue Apr 07, 2015 4:52 pm
by EagleSK
Thanx for the reply.
I understand, how system works. First status is initial. Order came to this status after successful creating. This status is "pending". Next I change status to "processed". This is a very important, because in this step is stock subtracted and order confirmed by stock operator. After creating the invoice package is shipped. When I'm changing history in this step, stock again added.
I need more than one status after stock is subtracted (invoiced, shipped, completed, etc.). Any status after previous subtracting, adds stock back. There is a bug in my opinion.
Re: Re-added stock after change order history
Posted: Wed Apr 08, 2015 9:23 pm
by suntzu
Hi,
In the previous post i explained to you from where to select the status order for stock subtracting. You have to check shipped also. Go to system-settings-options
Re: [SOLVED] Re-added stock after change order history
Posted: Thu Apr 09, 2015 9:16 pm
by EagleSK
Thanx you suntzu for your hint. I hope I know system, but I'm not. All statuses must be check. Any uncheck status causes problem with turning stock back. Maybe canceled and returned orders can have empty checkbox.
Pending - Check as initial status
Processed - Check as process
Waiting for payment - Check as process
Invoiced - Check as process
Shipped - Check as process
Completed - Check as complet
Expired - Unchecked
Canceled - Unchecked