UPS prices too high
Posted: Thu Feb 26, 2015 9:44 pm
Hello.
I've looked all over the internet for a fix but all i've found are unresolved answers on forums (even here), so i'll try myself and see.
So I've got the UPS shipping extension on my store. (I believe it is the default one, since i'm not the initial dev of the store.)
The shipping cost for UPS is charging way too much.
Ex: Customer charged 78$ for UPS saver from Canada to US, and we only paid 34$
I contacted UPS but i'm lost as they are asking for the XML Request and Response files, and SOAP envelopes.
I have no idea what those are. If someone could help me for this too it'd be appreciated.
I've already checked everything mentioned in the "Read before you post" topic; Weight rates and whatnot are all good.
If someone has anything for me, a clue to understand what's wrong or something, feel free to post it.
Thanks!
I've looked all over the internet for a fix but all i've found are unresolved answers on forums (even here), so i'll try myself and see.
So I've got the UPS shipping extension on my store. (I believe it is the default one, since i'm not the initial dev of the store.)
The shipping cost for UPS is charging way too much.
Ex: Customer charged 78$ for UPS saver from Canada to US, and we only paid 34$
I contacted UPS but i'm lost as they are asking for the XML Request and Response files, and SOAP envelopes.
I have no idea what those are. If someone could help me for this too it'd be appreciated.
I've already checked everything mentioned in the "Read before you post" topic; Weight rates and whatnot are all good.
If someone has anything for me, a clue to understand what's wrong or something, feel free to post it.
Thanks!