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Cannot place reviews

Posted: Tue Feb 10, 2015 1:06 am
by xzx
Hi,

When i try to place a review in my webshop, i keep getting this error messag: Warning: Verification code does not match the image!. Even when I type the right captcha code. How can i fix this

Re: Cannot place reviews

Posted: Sat Feb 14, 2015 12:34 am
by viethemes
xzx wrote:Hi,

When i try to place a review in my webshop, i keep getting this error messag: Warning: Verification code does not match the image!. Even when I type the right captcha code. How can i fix this
You can try this solution.

Re: Cannot place reviews

Posted: Thu Feb 26, 2015 10:36 pm
by xzx
It worked. Thanks!

Re: Cannot place reviews

Posted: Sun Jan 09, 2022 8:01 pm
by Khal
What is the fix please? I am having the same issue but when I click on the link for the fix, it does not display the solution?

Thanks

Re: Cannot place reviews

Posted: Sun Jan 09, 2022 8:24 pm
by xxvirusxx
Khal wrote:
Sun Jan 09, 2022 8:01 pm
What is the fix please? I am having the same issue but when I click on the link for the fix, it does not display the solution?

Thanks
Solution 1:

If you don’t want to receive a email when user write a review, you can go to admin > System > Settings > Edit store > tab Option > section Review > set New Review Alert Email to No.

This is simple solution to fix the review problem.

Solution 2:

If you want to receive a email when user write a review, you can follow this steps.

Step 1: Edit catalog\model\catalog\review.php

Step 2: Find code below

Code: Select all

$mail->setTo(array($this->config->get('config_email')));
and replace with:

Code: Select all

$mail->setTo($this->config->get('config_email'));

Re: Cannot place reviews

Posted: Mon Jan 10, 2022 1:27 am
by by mona
If I understand correctly the question is with captcha not mails?

Anyway
1. simple solution very similar place settings => options tab = > uncheck captcha for reviews ..
More information would be required for anything else .. OC version .. Extensions .. Themes .. Web address ..