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[Solved]Customer registration problem
Posted: Mon Apr 12, 2010 1:24 am
by ajay_bhargav
Hi everyone,
I am facing a big problem here, have no idea what is wrong.
whenever a customer creates an account, customer does get a mail saying "account is activated'
but when customer try to login, error comes saying..
Error: No match for E-Mail Address and/or Password.
Please help me with this..
Regards,
Ajay
Re: Customer registration problem
Posted: Mon Apr 12, 2010 1:59 am
by gavin m
What version of open cart are you on?
Re: Customer registration problem
Posted: Mon Apr 12, 2010 2:46 am
by ajay_bhargav
i used V 1.4.6 and just upgraded to V1.4.7 still the same problem.
-- Ajay
Re: Customer registration problem
Posted: Mon Apr 12, 2010 1:47 pm
by ajay_bhargav
please anyone help me solving this problem..
no one else having the same problem?
what could be the possible reason for such problem?
-Ajay
Re: Customer registration problem
Posted: Mon Apr 12, 2010 1:56 pm
by Qphoria
ajay_bhargav wrote:Hi everyone,
I am facing a big problem here, have no idea what is wrong.
whenever a customer creates an account, customer does get a mail saying "account is activated'
but when customer try to login, error comes saying..
Error: No match for E-Mail Address and/or Password.
Please help me with this..
Regards,
Ajay
Do you have Approve customers enabled? Did you approve them from the admin area?
Re: Customer registration problem
Posted: Mon Apr 12, 2010 1:59 pm
by ajay_bhargav
Qphoria wrote:ajay_bhargav wrote:Hi everyone,
I am facing a big problem here, have no idea what is wrong.
whenever a customer creates an account, customer does get a mail saying "account is activated'
but when customer try to login, error comes saying..
Error: No match for E-Mail Address and/or Password.
Please help me with this..
Regards,
Ajay
Do you have Approve customers enabled? Did you approve them from the admin area?
I have already mentioned in my first post..
whenever a customer creates an account, customer does get a mail saying "account is activated'
i have kept auto approve customers..
Re: Customer registration problem
Posted: Mon Apr 12, 2010 2:19 pm
by ajay_bhargav
This seems like a bug to me..
I have kept approve customer option to yes
Approve New Customers: YES
Don't allow new customer to login until their account has been approved.
and when i see in database it says customer not approved.. i still have to manually approve the customer.
and there is no email verification method in OC
--Ajay
Re: Customer registration problem
Posted: Mon Apr 12, 2010 2:29 pm
by migz
How do you revert it back to NO if theres a bug?
Re: Customer registration problem
Posted: Mon Apr 12, 2010 2:36 pm
by ajay_bhargav
i think my mistake forgot to read
Don't allow new customer to login until their account has been approved.
just read the top line
Approve New Customers: YES
Re: Customer registration problem
Posted: Mon Apr 12, 2010 2:37 pm
by Qphoria
I try it and it works ok.
I set Account Approved to NO
I create account
I log in with no problem
I set Account Approved to YES
I create account
I cannot login
I goto admin and approve the account by clicking the checkbox and then clicking the "Approve" button
Then I can login
Perhaps you are setting the "status" to enabled but not checking the checkbox in the customer list and clicking Approve
Re: Customer registration problem
Posted: Mon Apr 12, 2010 3:20 pm
by ajay_bhargav
Really really sorry for bothering..
its working fine.. my mistake of reading
Regards,
Ajay
Re: [Solved]Customer registration problem
Posted: Tue Apr 26, 2011 7:59 pm
by bo4man
Hi,
I have following problem - the administration allowed registrations and check out for guests, but none ... even alone I can not sign up? Sometimes 5-6 experience allows registration anyway.
sitting on Error: "Mismatch introduced E-Mail address and / or password"
or
"If you already have a registered account, you can sign in here."
Can you help me?
My shop is
http://www.mmashop.bg/index.php?route=account/login