Page 1 of 1
SubCategory not loading products
Posted: Mon Jun 30, 2014 11:06 pm
by Deeco
Hello,
As the title says, When I open the category page and click on a sub category nothing loads....I know for a fact that there are a number of products listed under each one, but no subcategory load.
Can someone help me with this asap?
Many thanks in advance!
Regards,
Re: SubCategory not loading products
Posted: Tue Jul 01, 2014 2:57 am
by tacobandito
Were the products added normally? (not via excel upload or something)
Is this a recent problem that used to work fine, or is this an ongoing issue?
Do you have SEO URL's enabled? Do they show up if you disable that?
Do you have a custom theme? Do they show up if you disable that?
Try the walkthrough in this tutorial I wrote, did that help?
Re: SubCategory not loading products
Posted: Sat Jul 05, 2014 3:42 am
by Deeco
Thanks for your reply,
The products were added via 'Excel' upload, may I have missed something?
Also, your tutorial didn't work for me.
I await for your quick reply.
thanks.
Re: SubCategory not loading products
Posted: Sat Jul 05, 2014 5:21 am
by tacobandito
If the products were added via excel import, it's likely that one of the tables in the database wasn't properly filled. Which extension did you use?
Re: SubCategory not loading products
Posted: Sat Jul 05, 2014 10:24 pm
by Deeco
tacobandito wrote:If the products were added via excel import, it's likely that one of the tables in the database wasn't properly filled. Which extension did you use?
I've managed to fix it, it looks like I've missed the 'seo-keywords' for the new categories, now everything works...thanks very much for your help!
Re: SubCategory not loading products
Posted: Mon Jul 07, 2014 9:59 pm
by tacobandito
Happy to help! Don't forget to mark the topic [Solved]
Re: SubCategory not loading products
Posted: Tue Jul 08, 2014 12:25 pm
by marcellcallaghan
Happy to help! Don't forget to mark the topic
www.carwashwater.com