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Website very very slow [SOLVED]

Posted: Mon Jun 09, 2014 9:36 pm
by softink
Hey there,

From last week, my website is very very slow and i dont know why. The last thing i do was like 1 month ago, was to add new products, and now without doing something the website starts do be very slow.

So here i am, asking your help, maybe someone had the same experience like me and know the answer for my question.

Before posting here, i was looking on google for answers, they are talking about plugin's, scripts etc, but i am not pro in coding, so i just do what i know to do. (deleting images, clear cache etc)

Website: http://www.softinkstore.com

Regards

Re: Website very very slow

Posted: Mon Jun 09, 2014 10:52 pm
by munaim1
Opencart version? Theme information (is it customized)? Hosting (Dedicated, VPS or shared)?

Also how many products and categories do you have?

EDIT:
Just a had a quick look, looks to be a server issue, more 24seconds of waiting time. Where is the site hosted?

I see you are on opencart 1.5.5.1 try these this:

Disable product counts in Admin as System -> Settings -> Edit -> Option -> Category Product Count. Then install this mod: http://www.opencart.com/index.php?route ... n_id=10999

you can also try indexing your database.

Re: Website very very slow

Posted: Tue Jun 10, 2014 12:44 am
by softink
Like you said, opencart v1.5.5.1, and the theme it is customized.

I can confirm is not a problem with the hosting, anyway i contact my hosting services and ask if they have something wrong with all the services and they confirm me no. My website is hosted in Portugal.

I upload a different website in my host, and is working perfectly, so the problem is with my website.

I have arround 200 products or a bit more.

EDIT:

In admin mode is the same thing, very slow as well.

I disable the product count and upload the .xml and as well still the same.

Re: Website very very slow

Posted: Tue Jun 10, 2014 3:13 am
by munaim1
Who is the host? and are you on vps, shared, or dedicated?

I would advise you to try the default theme first before doing anything else.

Re: Website very very slow

Posted: Tue Jun 10, 2014 3:45 am
by victorj
http://www.opencart.com/index.php?route ... n_id=10999

use this extension then go into admin, system settings your shop
choose options and find under products categorie count and set to no

now your shop should load much faster

Re: Website very very slow

Posted: Tue Jun 10, 2014 1:29 pm
by rph
Check what the tests on the following websites say:

http://webpagetest.org
http://gtmetrix.com

A high time to first bite would be server/script issues but there could also be other issues like asset loading.

Re: Website very very slow

Posted: Tue Jun 10, 2014 4:17 pm
by s3d
Look at this as a decent fix....

https://github.com/shaman/opencart-mysql-cache
Easy to implement and free.

We also use iNitro by iSenseLabs, which I have to say is very good.

Re: Website very very slow [SOLVED]

Posted: Wed Jun 11, 2014 5:43 pm
by softink
Looks the answer of munaim1 have results.

Next day after disable the product count and install the extension, my website start to work normally again.

Thank you very much for your help.

Best regards.