I'm using PayPal standard and PayPal Flow to process payments. As I understand status needs to be set to "Pending" in order for people to download files when they pay. I've tested this feature with "Cash On Delivery" so that I don't nee to pay and it works fine.. I've also purchased files myself and things work fine.. If I set status to other than "pending", then I don't see files on the list. My customers can't download them. Do PayFlow and regular PayPal need different status codes?
Not sure what the problem is. please help
Log into your admin panel and go to System->Settings" , click the "Option" tab and scroll down a little bit and find the "Order Status" and "Download Order Status" options. Check the their setting.
Customer's can download their products from their account page after the order has reached the "Complete" stage. You can change this in the administration under "System->Settings" (under the "Options" tab). The entries you will be looking for are "Order Status" and "Download Order Status".
If you set the "Download Order Status" to the same value as "Order Status" (the default is "Pending"), then your customers can download the product straight away. Otherwise, digital products will be available when the "Order Status" reaches the stage where products can be downloaded. For example, "Order Status" is set to "Pending", "Download Order Status" is set to "Complete". When the "Order Status" reaches the "Complete" stage (after payment has been received), the product will then be available for download.
Customer's can download their products from their account page after the order has reached the "Complete" stage. You can change this in the administration under "System->Settings" (under the "Options" tab). The entries you will be looking for are "Order Status" and "Download Order Status".
If you set the "Download Order Status" to the same value as "Order Status" (the default is "Pending"), then your customers can download the product straight away. Otherwise, digital products will be available when the "Order Status" reaches the stage where products can be downloaded. For example, "Order Status" is set to "Pending", "Download Order Status" is set to "Complete". When the "Order Status" reaches the "Complete" stage (after payment has been received), the product will then be available for download.
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