Post by sideway5 » Sat Apr 26, 2014 4:30 am

Hello!

I am running OC 1.5.6.1 from a fresh install. I have a tax extension to display order totals incl VAT: https://www.opencart.com/index.php?rout ... _id=431297

I need some help tracking down an issue that keeps me from adding a coupon to an order in administration->Sales->Orders.

When I bring up the order it looks okay.
Skärmavbild 2014-04-25 kl. 21.16.21.png

Skärmavbild 2014-04-25 kl. 21.16.21.png (26.48 KiB) Viewed 530 times

Then I enter the coupon code and hit 'update total':
Skärmavbild 2014-04-25 kl. 21.17.00.png

Skärmavbild 2014-04-25 kl. 21.17.00.png (18.66 KiB) Viewed 530 times

It's obvious something goes wrong, the shipping fee is gone and the coupon code line looks strange. I get an error message that says:
Skärmavbild 2014-04-25 kl. 21.17.27.png

Skärmavbild 2014-04-25 kl. 21.17.27.png (5.5 KiB) Viewed 530 times


Also the shipping and payment method drop downs are empty after updating totals.

I have tried finding clues in the logs but unfortunately no entries there. I would really appreciate some advice on how to track this error down.

I have most likely left out vital information so please, do not hesitate to ask me. :joker:

Newbie

Posts

Joined
Sat Mar 01, 2014 3:34 am

Post by Avvici » Mon Apr 28, 2014 11:11 pm

You'd need to contact the maker of that extension. Default opencart does not give such an error. If you paid for the extension then you should receive good customer service.

User avatar
Expert Member

Posts

Joined
Tue Apr 05, 2011 12:09 pm
Location - Asheville, NC
Who is online

Users browsing this forum: Majestic-12 [Bot] and 91 guests