Post by tpsapp » Tue Apr 08, 2014 4:03 am

I have setup an opencart store and enabled the FedEx and USPS shipping options. I have filled in the required information on both extensions but for some reason when doing a shipping estimate or when trying to check out, the FedEx option says ERROR and the USPS option says I have an incorrect name or password even though I can only enter a username in the extension. I turned on testing and debugging for the modules and the fedex extension is not entering anything in to the log and the usps one just returns some html with the same error message in it stating that I have the wrong username and password. Can anyone try to help me fix this? The site is www.1stonefox.com

Thanks,
Tom Sapp
http://www.sappsworld.com


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Post by BlueLotusStudio » Tue Apr 08, 2014 8:08 pm

Hi Tom,

With usps, you have to contact them and let them know you are using a 3rd party cart. They are extremely helpful - I believe the number is 800-344-7779 (if this number is no longer valid, just do a google search for "opencart usps authorization").

I would contact FedEx's tech department to see if they can help - the solution may even be posted on their website.

Hope this helps, JoAnne

http://www.bluelotustreasures.com
oc v1.5.6.1 with vq_mod - clean install
Current extensions: currency drop down; usps fix; vqmodmanager; sliding shopping cart; multiple flat rate options; braintree payment gateway; ajax quick checkout; show voucher theme pictures


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