Some categories aren't displaying [SOLVED]

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Post by YarniaPDX » Wed Feb 12, 2014 2:17 am

There are a number of categories in my shop (http://onlineshop.yarniapdx.com) that aren't displaying any products, even though these products DO have that category checked under the "Links" tab of the product page.

For example, if you hover over the "Yarn" category in my shop (this is the parent category) you'll see a drop-down menu including Sock/Fingering Weight, Sport Weight, DK Weight, etc. Clicking on any of these categories shows a large selection of products that fit each yarn weight, as it should.

However, if you click on any of the additional properties, such as Wool-Free, Solid Colors, etc., no products show up, and all that is displayed is the parent category page.

The only thing that is different about these categories that aren't showing up is that products in these categories are double-referenced, i.e. I have checked both "Sport Weight" and "Solid Colors" in the Links tab, for example. In the past this has worked fine, and the product will show up when a customer sorts by either category, but all of a sudden now they aren't.

Any ideas? I'm stumped :(
Last edited by YarniaPDX on Wed Mar 26, 2014 7:32 am, edited 1 time in total.
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Re: Some categories aren't displaying

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Post by butte » Wed Feb 12, 2014 3:23 am

Version? Theme? (You have 1.5.4.0 and default/).

Where "all of a sudden now they" declined to participate, did you add or change any extensions in /vqmod/xml/? What do your /system/logs/ and /vqmod/logs/ say?
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Re: Some categories aren't displaying

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Post by YarniaPDX » Thu Feb 13, 2014 1:45 pm

Yes, thanks for clarifying, those are my specs. I have not added any new extensions recently.

For some reason my logs are always gigantic (like 42 MB, for real) so I've just deleted those and will check back tomorrow to see if they've regenerated anything -- I'll post here as soon as I do.
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Re: Some categories aren't displaying

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Post by YarniaPDX » Fri Feb 14, 2014 11:29 am

Hmm, no error logs yet in either of those locations, even though I've still been trying to bring up those categories in my shop.

Any ideas?
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Re: Some categories aren't displaying

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Post by cwswebdesign » Fri Feb 14, 2014 11:44 am

Did you check for duplicate SEO urls? I see a lot of weird issues going on there.

DL

This account is inactive. Look for us under the name 'EvolveWebHosting' and contact us under that username.

Thanks!

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Re: Some categories aren't displaying

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Post by YarniaPDX » Tue Feb 18, 2014 9:58 am

I haven't, thanks for the suggestion -- how would I check for those, and what sort of weird issues are you seeing?
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Re: Some categories aren't displaying

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Post by cwswebdesign » Wed Feb 19, 2014 1:34 am

YarniaPDX wrote:I haven't, thanks for the suggestion -- how would I check for those, and what sort of weird issues are you seeing?
All of the ---- in your URLs make me wonder if that's what the issue.

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Re: Some categories aren't displaying

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Post by butte » Wed Feb 19, 2014 5:47 am

(1) Since fresh error logs have not yet formed, no new errors have been thrown -- provided that error logging is turned on in admin System / Settings / [Store] / Edit / Server.

(2) The left pane properly shows the children. The main pane properly shows the children. The children are properly clickable, whereupon each shows products in the main pane.

Refine Search appears above the clickable children, but they are there. Search Criteria appears above products, as well.

You can axe that by deleting or silencing (<!--commenting// -->) Refine Search or Search Criteria in theme .tpl or by substitution in vq .xml. Are you sure you didn't gain a search enhancement extension along the way or set in admin something for searching?

(3) With your 1.5.4.0 and theme/default/, which /vqmod/xml/ extensions are you running?
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Re: Some categories aren't displaying

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Post by YarniaPDX » Wed Feb 19, 2014 8:16 am

1) Yes, error logging is turned on, and now there are new errors in my error.log file. I will attach file here.

3) I have quite a few VQMod extensions installed (39), but I don't think that's where the problem lies. I just backed them up to a different folder, deleted them all, and tried clicking on one of these child categories again -- same problem, nothing shows up but the menu. (I have since re-uploaded the extensions back to the server.)

Does that help at all?
Last edited by rph on Wed Feb 19, 2014 12:07 pm, edited 1 time in total.
Reason: Removed log with confidential info
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Re: Some categories aren't displaying

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Post by butte » Wed Feb 19, 2014 8:31 am

See PM (top left, messages link): DELETE THE FILE ATTACHMENT. [EDIT, ADDED: Done, rph deleted it after you went night-night -- whenever you post an error log, please first strip out any PayPal couplets, they are information, not errors, and the couplets recount transactions, WITH details that you can use to recover lost sales during disasters. Those couplets should not be posted.]

Yes. Edited file is uploaded here.

For future reference, you can slip the files into a new subdirectory, /vqmod/xml/aside/, without deleting them.

These are your errors:
Notice: Undefined index: product_id in controller/module/viewed.php on line 15
Warning: Cannot modify header information - headers already sent by controller/module/viewed.php on line 21
Notice: Undefined index: zone_id in account/register.php on line 423
[this one is info only] USPS DATA SENT:
[this one is info only] USPS DATA RECV: <?xml version="1.0" encoding="UTF-8"?>
Warning: Cannot modify header information - headers already sent by controller/module/viewed.php on line 21

It does not like your controller/module/viewed module at all, and it is not fond of your registered.php file.

When it came back after USPS info with a further bout of header fusses, that suggests looking at index.php to see whether the first line says only <?php (nothing more).
Last edited by butte on Wed Feb 19, 2014 12:10 pm, edited 1 time in total.
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Re: Some categories aren't displaying

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Post by butte » Wed Feb 19, 2014 9:06 am

YarniaPDX, if you're actually there (your name is), please see your PM first, it's urgent. [It's now taken care of.]
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Re: Some categories aren't displaying

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Post by YarniaPDX » Mon Feb 24, 2014 1:26 am

Thank you, and sorry about the PayPal info in the file. Obviously I am not a professional developer and am trying to muddle through this on my own -- had no idea there would be private information stored in there. I will try deleting the viewed module.

I'm not sure what I can do about the registered.php file, but as for my index.php file, here is how the first few lines reads:

<?php
// Version
define('VERSION', '1.5.4');

// Configuration
require_once('config.php');

// Install
if (!defined('DIR_APPLICATION')) {
header('Location: install/index.php');
exit;
}
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Re: Some categories aren't displaying

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Post by YarniaPDX » Mon Feb 24, 2014 1:31 am

Unfortunately uninstalling the recently viewed module didn't help at all :( The part I still find mystifying is that the yarns all seem to show up under the appropriate category when it comes to yarn weight (sock weight, sport weight, etc.) -- which is really the most important part. I just can't figure out why, even though I am checking the other category boxes in the exact same "links" tab of the product back office, it's deciding to ignore these secondary categories and not display the yarns that have those checked when I try to filter by those secondary categories.
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Re: Some categories aren't displaying

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Post by butte » Mon Feb 24, 2014 8:15 am

You're good on the file, most people don't realize that anyway but sometimes one or another of us will catch it in time.

The start of your index.php is fine. In php files you'll see that many start with <?php alone and end with ?> alone. That is nice and clean; there are exceptions.

Normally a module will appear in admin Extensions / Modules where it can be Installed and then Enabled, or instead be Disabled or Uninstalled. It's best to take those steps. If you simply deleted it from the tree, then you can revert and do the other way. [EDIT, ADDED: If you simply deleted it, then you can put it back as-was and proceed to Disable or Uninstall it.]

Are the filtering criteria for the first tier and for the secondary tier unique?
Last edited by butte on Mon Mar 10, 2014 8:47 pm, edited 1 time in total.
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Re: Some categories aren't displaying

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Post by YarniaPDX » Thu Mar 06, 2014 1:39 pm

Hmm, what do you mean by whether the filtering criteria are unique? There are some products that belong to two different categories, i.e. "sport weight" (which I would consider a primary category) as well as "machine-washable" (which I would consider a secondary category). However, this was the case when I first created my category hierarchy as well and it used to work fine...is this what you were implying the problem might be caused by?
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Re: Some categories aren't displaying

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Post by butte » Mon Mar 10, 2014 8:44 pm

What I was after is whether search criteria for the two tiers distinguish them or blur them.
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Re: Some categories aren't displaying

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Post by YarniaPDX » Wed Mar 12, 2014 1:30 am

Can you give me an example of what you mean? I'm still not quite sure how to answer your question. Thanks!
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Re: Some categories aren't displaying

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Post by YarniaPDX » Wed Mar 26, 2014 7:32 am

Solved this problem here:

http://forum.opencart.com/viewtopic.php?f=20&t=122269

:)
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Re: Some categories aren't displaying [SOLVED]

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Post by jenny deo » Thu Apr 24, 2014 8:23 pm

I have found a great module for opencart called "OpenCart Drop Shop"

at http://codecanyon.net/item/opencart-dropshop/4603886


“OpenCart Drop Shop” Module is an open cart module which is used to easily drag a product into the cart. This module is a full-featured drag and drop add to cart solution that can simply be added to any opencart eCommerce website. “OpenCart Drop Shop” is automatically set into the bottom area of any browser when you install this module. It is more flexible and compatible with many existing modules in the OpenCart repository. “OpenCart Drop Shop” Module is fully customizable. Users can easily install or setup and configure the module into the new or existing OpenCart websites. This Module is compatible for verson 1.5.1 to 1.5.5.1 (tested).
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