USPS small flat rate box always showing up
Posted: Fri Jan 31, 2014 9:53 am
Hello, I'm having a little trouble with the USPS shipping module for a while now.
We sell medical supplies on our site, from test tubes to wheel chairs, the issue is I want to use USPS flat rate shipping options for the smaller options, like test tubes for example. I don't want it to appear for larger items, like wheelchairs.
So for example, if a customer checks out with a wheel chair in their cart, they'll usually end up choosing the USPS flat fate small box (because it's the cheapest), which is not correct! Every product does have weights/heights but it's always showing up the USPS small flat rate box even for extremely large/heavy items. We end up eating up the cost not to annoy the customer because it's an error on our part, but for the life of me I can't figure how to hide Small/medium/large flat rate boxes for larger items. Any help would be greatly appreciated! Thank you so much.
Using opencart 1.4.9.4
We sell medical supplies on our site, from test tubes to wheel chairs, the issue is I want to use USPS flat rate shipping options for the smaller options, like test tubes for example. I don't want it to appear for larger items, like wheelchairs.
So for example, if a customer checks out with a wheel chair in their cart, they'll usually end up choosing the USPS flat fate small box (because it's the cheapest), which is not correct! Every product does have weights/heights but it's always showing up the USPS small flat rate box even for extremely large/heavy items. We end up eating up the cost not to annoy the customer because it's an error on our part, but for the life of me I can't figure how to hide Small/medium/large flat rate boxes for larger items. Any help would be greatly appreciated! Thank you so much.
Using opencart 1.4.9.4