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disable the click desk chat module when in the mobile theme
Posted: Thu Jan 16, 2014 1:32 am
by garywinner
I want to disable the click desk chat module when in the mobile theme, because it covers a great part of the screen. I couldn’t figure out how it might be possible.
Please kindly help.
Cheers.
Re: disable the click desk chat module when in the mobile th
Posted: Thu Jan 16, 2014 1:01 pm
by clickdesk.mike
Hi Gary
This is Mike from ClickDesk Support. You can have your programmer or web developer remove the ClickDesk code on the mobile version of your website. You can have them set up a script on your website that detects the device being used by your visitor. If it's a PC/MAC insert the codes programmatically, else don't insert it
Do feel free to chat with us on our website,
http://www.clickdesk.com or you can also shoot me an email on
mike@clickdesk.com. We will be more than happy to help.
Thanks
Mike Evans
ClickDesk Corporation
Re: disable the click desk chat module when in the mobile th
Posted: Thu Jan 16, 2014 3:38 pm
by garywinner
Hi Mike,
Thanks for your copy and paste solution which I have seen in other website.
A more concrete guideline to fix it in opencart will be welcomed.
Otherwise, it will be good to remove the Click Desk .
Cheers!
clickdesk.mike wrote:Hi Gary
This is Mike from ClickDesk Support. You can have your programmer or web developer remove the ClickDesk code on the mobile version of your website. You can have them set up a script on your website that detects the device being used by your visitor. If it's a PC/MAC insert the codes programmatically, else don't insert it
Do feel free to chat with us on our website,
http://www.clickdesk.com or you can also shoot me an email on
mike@clickdesk.com. We will be more than happy to help.
Thanks
Mike Evans
ClickDesk Corporation
Re: disable the click desk chat module when in the mobile th
Posted: Mon Jan 20, 2014 1:39 pm
by clickdesk.mike
Hi Gary
Our team is currently working on this issue and you can expect a solution pretty soon. We will ensure you are informed about this once we have this fixed.
Thanks
Mike Evans
ClickDesk Corporation