3D Secure - Centinel_ErrorNo = 8030

I am using SRS Paypal Pro 3D Secure module V-2.0.

Since the beginning of December all transactions are been completed without 3D Secure.

Having activated the log files to try and establish the problems, it is reporting;

Centinel_ErrorNo = 8030##

Centinel_ErrorDesc = Communication Timeout Encountered##

Both Paypal and the extension developer are saying it's a problem with cardinal, yet there support are claiming I am completely bypassing cardinal for some reason unrelated to anything on their end.

I have been using the extension for around 6 months without a single fault up until this month, have made no changes to opencart or extention files, no changes to my firewall, even disabled it and tested with the same result.

Is anybody else having the same issues?

Just received the following reply from Cardinal support:

I can confirm that you have everything setup correctly to reach out to Cardinal, but you are being restricted to sending the initial lookup into Cardinal which is creating the timeout error.

Since you have not made any changes on your end and we haven't done so on our end, this points to a few other aspects:

- Firewall setting at OpenCart
- Ip Address restriction
- Hosting service may have restrictions in place

Can you try to https://paypal.cardinalcommerce.com/maps/txns.asp in your web browser?

If this message isn't generated, its a firewall or OpenCart issue.
2010 Invalid Request Format: Empty Request

Does this sound logical to anyone?

I have added 216.150.133.245 (paypal.cardinalcommerce.com) to csf.allow

Tried to ping via ssh, packets transmitted, 0 received, 100% loss.

It's a VPS but also contacted my host who confirm no restrictions are placed on this type of hosting package.

Any ideas?

I appreciate this thread is a couple of months old but figured I would provide our solution as I found this when searching for solutions.

I had this exact same problem using the SRS Paypal Pro 3D Secure module V-2.0, went to Cardinal but they unsure as to what the issue was.

After a lot of digging I managed to find that the problem was based around the SSL handshake from our server to cardinal.

I then added to the list of options defined in /centinel/CentinelClient.php just after and the extension is now working again.

Can't guarantee this would work for anyone else but figured it was worth sharing

prototypecreative wrote:I appreciate this thread is a couple of months old but figured I would provide our solution as I found this when searching for solutions.

I had this exact same problem using the SRS Paypal Pro 3D Secure module V-2.0, went to Cardinal but they unsure as to what the issue was.

After a lot of digging I managed to find that the problem was based around the SSL handshake from our server to cardinal.

I then added

Code: Select all

curl_setopt($ch, CURLOPT_SSLVERSION, 3);

to the list of options defined in /centinel/CentinelClient.php just after

Code: Select all

curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1);

and the extension is now working again.

Can't guarantee this would work for anyone else but figured it was worth sharing

This worked for me too, thank you very much!

Wonder why this happened, I shall point the developer to this thread.

Thanks again..