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Random Option missing in cart

Posted: Wed Mar 03, 2010 2:59 am
by sonnynobucks
Hello,
On our website our products and an option value. Randomly when our customers check out the option value is not added to there cart? Has any one seem this issue?

Scott

Re: Random Option missing in cart

Posted: Wed Mar 03, 2010 3:04 am
by i2Paq
And the version of OC?

Re: Random Option missing in cart

Posted: Wed Mar 03, 2010 4:38 am
by sonnynobucks
Sorry, I think it is 1.3.2 or 1.3.4

Re: Random Option missing in cart

Posted: Wed Mar 03, 2010 5:37 am
by Qphoria
I think older versions didn't save the options with the session. So if a customer added a product with option to his cart.. then left and came back later and had to re-login.. the product without options would remain. Thought it was fixed in 1.3.4

Re: Random Option missing in cart

Posted: Wed Mar 03, 2010 8:59 am
by sonnynobucks
Thanks for the info I am running Ver 1.3.2