OpenCart Community

DirectoryIndex index.php

# 1.To use URL Alias you need to be running apache with mod_rewrite enabled.

# 2. In your opencart directory rename htaccess.txt to .htaccess.

# For any support issues please visit: http://www.opencart.com

Options +FollowSymlinks

# Prevent Directoy listing
Options -Indexes

# Prevent Direct Access to files
<FilesMatch "\.(tpl|ini|log)">
Order deny,allow
Deny from all
</FilesMatch>

# SEO URL Settings
RewriteEngine On
# If your opencart installation does not run on the main web folder make sure you folder it does run in ie. / becomes /shop/

RewriteBase /
RewriteRule ^sitemap.xml$ index.php?route=feed/google_sitemap [L]
RewriteRule ^googlebase.xml$ index.php?route=feed/google_base [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} !.*\.(ico|gif|jpg|jpeg|png|js|css)
RewriteRule ^([^?]*) index.php?_route_=$1 [L,QSA]

RewriteCond %{QUERY_STRING} ^route=common/home$
RewriteRule ^index\.php$ http://www.bmsupplies.co.uk? [R=301,L]

### Additional Settings that may need to be enabled for some servers
### Uncomment the commands by removing the # sign in front of it.
### If you get an "Internal Server Error 500" after enabling any of the following settings, restore the # as this means your host doesn't allow that.

# 1. If your cart only allows you to add one item at a time, it is possible register_globals is on. This may work to disable it:
# php_flag register_globals off

# 2. If your cart has magic quotes enabled, This may work to disable it:
# php_flag magic_quotes_gpc Off

# 3. Set max upload file size. Most hosts will limit this and not allow it to be overridden but you can try
# php_value upload_max_filesize 999M

# 4. set max post size. uncomment this line if you have a lot of product options or are getting errors where forms are not saving all fields
# php_value post_max_size 999M

# 5. set max time script can take. uncomment this line if you have a lot of product options or are getting errors where forms are not saving all fields
# php_value max_execution_time 200

# 6. set max time for input to be recieved. Uncomment this line if you have a lot of product options or are getting errors where forms are not saving all fields
# php_value max_input_time 200

ErrorDocument 404 /404.php

have reviewed the site and it appears that it is an OpenCart based site. I was able to replicate the issue and it seems to either be related to the MySQL database for the site or the .htaccess file used for the site. I was able to verify that the MySQL credentials within it's configuration file were correct by connecting to the database for the site via the command line. In addition, I have tried replacing your .htaccess file with a stock one to see if this corrects the issue. Unfortunately, it did not and I restored your .htaccess file.

This appears to be an issue with the script created by the developer. Unfortunately, we are unable to troubleshoot issues such as these as they are related to coding. In order to get this issue handled appropriately, we recommend contacting the developer of the script. If you need to have any server work performed, we are more than happy to assist you with them!

bmsupplies wrote:@cwswebdesign thanks for your guidance here.

I've tried adding # and removed the 404 info but this hasn't changed anything.

The ht.access is in the root file. what I cant understand is this used to work brilliantly but I have no idea why it would just stop working.

cwswebdesign wrote:

bmsupplies wrote:@cwswebdesign thanks for your guidance here.

I've tried adding # and removed the 404 info but this hasn't changed anything.

The ht.access is in the root file. what I cant understand is this used to work brilliantly but I have no idea why it would just stop working.

Is the opencart install in the same folder as well? Or is the .htaccess in root and the Opencart install in a subfolder?

DL

dmsims wrote:Put this into a file called say phpinfo.php and run it:

Code: Select all

<?php

// Show all information, defaults to INFO_ALL
phpinfo();

?>

bmsupplies wrote:

cwswebdesign wrote:

bmsupplies wrote:@cwswebdesign thanks for your guidance here.

I've tried adding # and removed the 404 info but this hasn't changed anything.

The ht.access is in the root file. what I cant understand is this used to work brilliantly but I have no idea why it would just stop working.

Is the opencart install in the same folder as well? Or is the .htaccess in root and the Opencart install in a subfolder?

DL

The install of opencart is in the root along with the htaccess, nothing seems to have moved in that respect.

Im currently checking with hostgator to check the apache hasnt been changed, I have a feeling it could be this but Ill let you know.

Im alos going to try dmsims suggestion with the php.

thanks for all you help guys!!!

Thank you for contacting HostGator support. Mod_rewrite is enabled in apache as seen below:
[root@bmsupplies logs]# apachectl -M 2>&1 | grep rewri
rewrite_module (shared)

Please don't hesitate to contact us if you have any further questions or concerns. Have a great day!