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The Krotek extensions support

Posted: Thu Oct 31, 2013 2:02 pm
by czorny
If you have bought one of our extensions or have pre-sales questions, feel free to ask them here. Please, do NOT ask any questions in Comments section on extensions' pages - they all be deleted immediately. Use this topic for that, corresponding topic on our support forum or simply drop us an email to support@thekrotek.com.

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List of all The Krotek extensions can be found here.

Re: The Krotek extensions support

Posted: Tue Jun 24, 2014 12:51 am
by nutitout
Hi there. I'm unsure if this is where I'm supposed to post?

Anyway I'm looking at buying the Reference Program. I have some questions:

When a customer signs up, I want them to receive a referral code to share, and receive a 25% discount coupon.

When a referred customer signs up, they receive a 25% too, and the 1st customer (the referrer) receives another 5% on top, which updates their coupon to now 30%.

If the 1st customer gets 5 friends to sign up, then he will now have a 25% +5% +5% +5% +5% +5% coupon, totalling 50%.

Then if another 6th customer is referred, I want the coupon to stop at 50%, and to start another coupon at 5%, and each sign up, again +5% +5% +5% to a total of a 50% coupon. And then it starts again, etc.

So basically each referred customer adds 5% to the referrer's coupon, but it is limited to 50%, and then another coupon is started.

Is this possible with this program?

How much will I have to modify it to make that work? I'm fine with php, I just don't know the references to begin a referral program with.

Thakn you :)

Re: The Krotek extensions support

Posted: Sat Dec 26, 2015 10:43 pm
by amobilept
Hi, I just upgraded from Order Reminders 4.0.5 to 4.1.1 on oc 1.5.6.4

With the new files uploaded the upgrade seems sucessful, at least I do not get the model file error.

Do not know if this is another error but I had the abandoned cart reminder on test mode and before the upgrade it would show me a message saying;
Order & Cart Reminders report
Abandoned Carts: 39 (Test mode)


after the upgrade it says;
Order & Cart Reminders report
No orders or carts match giver criteria.

I have tried to change the number of days from 7 to 1 and same result.

Is the abandoned cart reminders tested as working properly?

Downgraded back to 4.0.5 and everything works correctly again...

Re: The Krotek extensions support

Posted: Sun Dec 27, 2015 12:17 am
by czorny
This topic is not monitored or updated anymore. Send all your support requests to support@thekrotek.com

Re: The Krotek extensions support

Posted: Sun Dec 27, 2015 2:07 am
by amobilept
czorny wrote:This topic is not monitored or updated anymore. Send all your support requests to support@thekrotek.com
maybe that should be mentioned on the order reminders extention page since its where I found the link to this topic. will email a copy of my post to the amail address provided. thanks