Post by fmanso » Tue Oct 01, 2013 2:18 am

Hello!
I'm using images with white background and high res on my store, but for some reason the resize function for the thumbnails generates some gray lines on the image (everytime I use high res images)

Example: http://www.favolosa.com.br/Calca-Jeans-Destroyed
the second image you can see it better. When you full screen the image and see the original one, you can see that there is a pure white background, but when you see the thumbnail, there are lots of gray lines in it.

Does anyone knows anything about it?

Thanks!

fernando

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Post by butte » Fri Oct 04, 2013 11:13 am

Keep images uploaded into /image/data/ in the kb range with 96 dpi -- you may have overdone it with image sizes and resolutions. The thing is a thumbnail generator, not graphics program.

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Post by trancerr » Fri Jun 06, 2014 2:31 pm

hello

how you solved the problem with the background?
I also have gray lines or dots on the background, 96 dpi is not helped

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Post by vidhya_sun » Tue Aug 12, 2014 6:50 pm

Hello

Were you able to resolve this issue? I am facing the same issue; my photographer gave me a 1600 * 1600 image 700 KB.

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