DIBS Payment Gateway - Bad Transaction still removes item
Posted: Sun Jul 28, 2013 1:45 am
Hi,
I use the "DIBS Payment gateway" ( http://www.opencart.com/index.php?route ... on_id=9220 )
I have problems with customers that order, then go to Dibs's payment window - and somehow things go bad there. Either there is a system failure at Dibs's site, ot the customer doesn't have sufficient funds. What I know is that the customer never pais, but the items the customer put inside the order are still removed from the store.
Is there a way to make sure that :
- items in orders that are NOT paid, will still be active in the store?
- a way to present to the customer another payment option when the first payment option fails?
Best regards
Preben
I use the "DIBS Payment gateway" ( http://www.opencart.com/index.php?route ... on_id=9220 )
I have problems with customers that order, then go to Dibs's payment window - and somehow things go bad there. Either there is a system failure at Dibs's site, ot the customer doesn't have sufficient funds. What I know is that the customer never pais, but the items the customer put inside the order are still removed from the store.
Is there a way to make sure that :
- items in orders that are NOT paid, will still be active in the store?
- a way to present to the customer another payment option when the first payment option fails?
Best regards
Preben