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ERROR.. E-Mail Message required! ver:-1.5.5.1 in sales>mail

Posted: Mon Jul 15, 2013 7:59 am
by mpandey
Hi Forum
I am having problem in sending the news letter through Sales>Mail. when i am composing the mail and sending it, i m getting the error E-Mail Message required!. Do any one can help me to solve this error please?

Please do reply urgent.
Thanks

Re: ERROR.. E-Mail Message required! ver:-1.5.5.1 in sales>m

Posted: Mon Jul 15, 2013 10:08 pm
by pedro1993
Are you posting anything in the email message field?

Peter

Re: ERROR.. E-Mail Message required! ver:-1.5.5.1 in sales>m

Posted: Tue Jul 16, 2013 5:39 am
by mpandey
pedro1993 wrote:Are you posting anything in the email message field?

Peter
Hi Peter,
Yes i am posting in the message field.

Re: ERROR.. E-Mail Message required! ver:-1.5.5.1 in sales>m

Posted: Wed Jul 17, 2013 7:26 am
by pedro1993
Do you have any vQmods installed that may be interfering?

Peter
mpandey wrote:
pedro1993 wrote:Are you posting anything in the email message field?

Peter
Hi Peter,
Yes i am posting in the message field.

Re: ERROR.. E-Mail Message required! ver:-1.5.5.1 in sales>m

Posted: Wed Jul 17, 2013 8:39 am
by mpandey
pedro1993 wrote:Do you have any vQmods installed that may be interfering?

Peter
mpandey wrote:
pedro1993 wrote:Are you posting anything in the email message field?

Peter
Hi Peter,
Yes i am posting in the message field.
Hi Peter,
yes i have installed vQmod, but its not active. if the problem is due to vQmod then how can i remove it?

Thanks

Re: ERROR.. E-Mail Message required! ver:-1.5.5.1 in sales>m

Posted: Wed Jul 17, 2013 11:15 am
by mpandey
Removed vQmods, but still the same error. Any help forum. Do anybody else has got this problem?
Please do reply.

Re: ERROR.. E-Mail Message required! ver:-1.5.5.1 in sales>m

Posted: Wed Jul 17, 2013 4:55 pm
by i2Paq
I can confirm that with a clean install and NO vQmods I have the same issue.

Re: ERROR.. E-Mail Message required! ver:-1.5.5.1 in sales>m

Posted: Wed Jul 17, 2013 8:14 pm
by pedro1993
I am out all day today, but I will have a good look into this later tonight!

Peter
i2Paq wrote:I can confirm that with a clean install and NO vQmods I have the same issue.

Re: ERROR.. E-Mail Message required! ver:-1.5.5.1 in sales>m

Posted: Wed Jul 17, 2013 9:14 pm
by heidi11
I have also this problem.

It's perhaps a bug?

Re: ERROR.. E-Mail Message required! ver:-1.5.5.1 in sales>m

Posted: Thu Jul 18, 2013 6:55 am
by mpandey
i2Paq wrote:I can confirm that with a clean install and NO vQmods I have the same issue.
Can i post this problem to BUG REPORTS if the Administrators/Moderators will not send me any WARNING????

Please do help... I am stuck ???

Re: ERROR.. E-Mail Message required! ver:-1.5.5.1 in sales>m

Posted: Thu Jul 18, 2013 9:39 am
by MarketInSG
do a search for line 244 (the following)

Code: Select all

$('textarea[name=\'message\']').html($('textarea[name=\'message\']').val());
and replace with

Code: Select all

$('textarea[name=\'message\']').html(CKEDITOR.instances.message.getData());

Re: ERROR.. E-Mail Message required! ver:-1.5.5.1 in sales>m

Posted: Thu Jul 18, 2013 9:53 am
by mpandey
MarketInSG wrote:do a search for line 244 (the following)

Code: Select all

$('textarea[name=\'message\']').html($('textarea[name=\'message\']').val());
and replace with

Code: Select all

$('textarea[name=\'message\']').html(CKEDITOR.instances.message.getData());
Thanks for your reply.
Which folder?

Re: ERROR.. E-Mail Message required! ver:-1.5.5.1 in sales>m

Posted: Thu Jul 18, 2013 9:54 am
by MarketInSG
you can find it in admin/view/template/sale/contact.tpl

Re: ERROR.. E-Mail Message required! ver:-1.5.5.1 in sales>m

Posted: Thu Jul 18, 2013 10:08 am
by mpandey
MarketInSG wrote:do a search for line 244 (the following)

Code: Select all

$('textarea[name=\'message\']').html($('textarea[name=\'message\']').val());
and replace with

Code: Select all

$('textarea[name=\'message\']').html(CKEDITOR.instances.message.getData());
THANKS A LOT. WORKED VERY WELL :)

Re: ERROR.. E-Mail Message required! ver:-1.5.5.1 in sales>m

Posted: Thu Jul 18, 2013 11:10 am
by pedro1993
I am glad you got it working. I have read that a couple of other users have had the same problem. I have still not tested this myself, but this could be a possible bug.
mpandey wrote:
MarketInSG wrote:do a search for line 244 (the following)

Code: Select all

$('textarea[name=\'message\']').html($('textarea[name=\'message\']').val());
and replace with

Code: Select all

$('textarea[name=\'message\']').html(CKEDITOR.instances.message.getData());
THANKS A LOT. WORKED VERY WELL :)

Re: ERROR.. E-Mail Message required! ver:-1.5.5.1 in sales>m

Posted: Thu Jul 18, 2013 3:25 pm
by MarketInSG
mpandey wrote:
MarketInSG wrote:do a search for line 244 (the following)

Code: Select all

$('textarea[name=\'message\']').html($('textarea[name=\'message\']').val());
and replace with

Code: Select all

$('textarea[name=\'message\']').html(CKEDITOR.instances.message.getData());
THANKS A LOT. WORKED VERY WELL :)
Welcome 8)

Re: ERROR.. E-Mail Message required! ver:-1.5.5.1 in sales>m

Posted: Fri Jul 19, 2013 2:34 am
by pedro1993
Here is a vQmod version of the fix :)

Peter :)
MarketInSG wrote:do a search for line 244 (the following)

Code: Select all

$('textarea[name=\'message\']').html($('textarea[name=\'message\']').val());
and replace with

Code: Select all

$('textarea[name=\'message\']').html(CKEDITOR.instances.message.getData());

Re: ERROR.. E-Mail Message required! ver:-1.5.5.1 in sales>m

Posted: Fri Jul 19, 2013 5:53 am
by mpandey
pedro1993 wrote:Here is a vQmod version of the fix :)

Peter :)
MarketInSG wrote:do a search for line 244 (the following)

Code: Select all

$('textarea[name=\'message\']').html($('textarea[name=\'message\']').val());
and replace with

Code: Select all

$('textarea[name=\'message\']').html(CKEDITOR.instances.message.getData());
Thanks for the efforts :)

Keep it up.

Re: ERROR.. E-Mail Message required! ver:-1.5.5.1 in sales>m

Posted: Mon Aug 12, 2013 6:08 am
by butte
With 1.5.5.1 and in all likelihood also 1.5.6.0 it will help to replace everything in the /admin/view/javascript/ckeditor/ tree with the latest current Full package (through now all latest work) from ckeditor.com/download/, which takes care of problems that relate obviously or subtly to it. In at least one instance doing no more than that made the mail work. From there, a bare few other -- additional -- approaches are available.

Re: ERROR.. E-Mail Message required! ver:-1.5.5.1 in sales>m

Posted: Thu Oct 17, 2013 3:36 pm
by 528491
Hello Pedro,
I just wanted to thank you for your vQmod version of the fix, I just tested it and it works great.

I have also come across the older thread on this same issue, which offers a hardcoding fix, and two vQmod versions fix, but I figured I should reference your fix instead because it is of fresh date, altho less time downloaded.

Thanks once more