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Re: [RELEASED] Request Reviews

Posted: Wed Aug 15, 2012 6:05 pm
by Bugsafari
Version 1.5.x.x on a 1.5.0 cart at bugsafari.co.uk. I've a couple of issues that I hope you can address:

1) I have sent several test emails to several addresses. Most of these have worked fine. However, in AOL, only the HTML code of the message was displayed. I frequently use AOL and have never before experienced problems viewing HTML messages. Do you have a fix for this?

2) Some images were not displayed correctly in Gmail. I understand from the forum that has been a problem displaying images with a space in their name. Are you aware of any other characters that affect the display of images? How can this be resolved?

I look forward to hearing from you.

Many thanks,

Re: [RELEASED] Request Reviews

Posted: Fri Aug 31, 2012 12:42 am
by i2Paq
I have tested this on 1.5.4.1 and it works out-of-the-box.

The emails, links and images in Hotmail, Outlook and Gmail look and work like they should.

The links will get you strait to the Product-page onto the review-tab.

Re: [RELEASED] Request Reviews

Posted: Wed Oct 31, 2012 7:14 pm
by toolsandtimber
Hi, can anyone please helpe me ourt by pastin the original email text. I had delete it and started using my own script but I want to go back to the default email.

Also is there a way just to remove the links? All I want to do is email my customers and ask them to review us on a public review site lke trustpilot or trusted reviews.

Thanks,

Re: [RELEASED] Request Reviews

Posted: Thu Nov 01, 2012 10:14 pm
by toolsandtimber
HI, I have uninstalled this but after removing files the admin area looses the title!

Can you help, how can i uninstall it is affecting all our order confirmation emails too.

Re: [RELEASED] Request Reviews

Posted: Fri Jan 18, 2013 10:15 pm
by SurveillanceTips
Hello Developer,

Should we expect an update to this module soon?
Thanks

Re: [RELEASED] Request Reviews

Posted: Sat Jan 19, 2013 3:42 am
by i2Paq
SurveillanceTips wrote:Hello Developer,

Should we expect an update to this module soon?
Thanks
Why do you need an update?

Re: [RELEASED] Request Reviews

Posted: Sat Jan 19, 2013 3:49 am
by SurveillanceTips
Oh. I wanted to buy the extension but I checked the list of supported OC versions and I can see that 1.5.4 is not listed. So I thought I should ask about the update.
Also, someone requested if abandoned cart management can be integrated in the next update. There has been no response on that. So that's Y I asked about updates.

Re: [RELEASED] Request Reviews

Posted: Sat Jan 19, 2013 4:43 am
by i2Paq
SurveillanceTips wrote:Oh. I wanted to buy the extension but I checked the list of supported OC versions and I can see that 1.5.4 is not listed. So I thought I should ask about the update.
Also, someone requested if abandoned cart management can be integrated in the next update. There has been no response on that. So that's Y I asked about updates.
It works with 1.5.4.X so no need for an update atm.

I do not think that the maker will ever return to OC.

Re: [RELEASED] Request Reviews

Posted: Thu Jan 24, 2013 6:28 pm
by v-v
Hi, after couple of monthes i looked into log ind admin and saw error "Language ID: 2 fallback: s_each is empty". OC 1.4.9.2 - does someone any idea what is this and how to fix it (if neccessary)?

Many thanks.

Re: [RELEASED] Request Reviews

Posted: Fri Jan 25, 2013 1:32 am
by i2Paq
v-v wrote:Hi, after couple of monthes i looked into log ind admin and saw error "Language ID: 2 fallback: s_each is empty". OC 1.4.9.2 - does someone any idea what is this and how to fix it (if neccessary)?

Many thanks.
And why is this related to the Request Reviews?

Re: [RELEASED] Request Reviews

Posted: Sun Jan 27, 2013 6:45 am
by 24leaves.com
Hi

I purchased this product, everything works fine, but the photos in the emails sent.
Can I get some support on this issue?
Thanks!

Re: [RELEASED] Request Reviews

Posted: Sun Jan 27, 2013 4:45 pm
by i2Paq
24leaves.com wrote:Hi

I purchased this product, everything works fine, but the photos in the emails sent.
Can I get some support on this issue?
Thanks!
What is the problem?

Re: [RELEASED] Request Reviews

Posted: Mon Jan 28, 2013 5:41 pm
by 24leaves.com
i2Paq wrote:
24leaves.com wrote:Hi

I purchased this product, everything works fine, but the photos in the emails sent.
Can I get some support on this issue?
Thanks!
What is the problem?
The photos are not showing t\in the email, even though they are linked to the store. I am talking about the products's photos.
Thanks

Re: [RELEASED] Request Reviews

Posted: Mon Jan 28, 2013 8:40 pm
by i2Paq
24leaves.com wrote:The photos are not showing t\in the email, even though they are linked to the store. I am talking about the products's photos.
Thanks
What version of OC are you using?

Re: [RELEASED] Request Reviews

Posted: Mon Jan 28, 2013 9:27 pm
by 24leaves.com
i2Paq wrote:
24leaves.com wrote:The photos are not showing t\in the email, even though they are linked to the store. I am talking about the products's photos.
Thanks
What version of OC are you using?
1.4.9.5
Thanks

Re: [RELEASED] Request Reviews

Posted: Tue Jan 29, 2013 12:02 am
by i2Paq
24leaves.com wrote:
i2Paq wrote:
24leaves.com wrote:The photos are not showing t\in the email, even though they are linked to the store. I am talking about the products's photos.
Thanks
What version of OC are you using?
1.4.9.5
Thanks

Can you forward me such an e-mail?

I will PM my e-mail address.

Re: [RELEASED] Request Reviews

Posted: Tue Jan 29, 2013 3:52 am
by i2Paq
atm. I cannot get it to work with 1.5.4.1 and thus I cannot give support on this in 1.5.4.1.

The issue lies with the code you need to add to the admin header.tpl

Code: Select all

<?php $this->load->language('sale/request_review'); ?>
        <li><a href="<?php echo HTTPS_SERVER . 'index.php?route=sale/request_review&token=' . $this->session->data['token']; ?>"><?php echo $this->language->get('heading_title'); ?></a></li>
It completely kills my admin :(

In 1.4.9.5 it works, looks like a server related issue at your end.

Re: [RELEASED] Request Reviews

Posted: Tue Jan 29, 2013 5:34 am
by 24leaves.com
So in order to make it work on 1.4.9.5 should I add this line to the header.tpl from /admin/view/template/common ?
And if ... yes.... on what line please?
I am not very knowledgeable at this things so I don't want to brake anything.
Thanks

Re: [RELEASED] Request Reviews

Posted: Tue Jan 29, 2013 1:44 pm
by i2Paq
24leaves.com wrote:So in order to make it work on 1.4.9.5 should I add this line to the header.tpl from /admin/view/template/common ?
And if ... yes.... on what line please?
I am not very knowledgeable at this things so I don't want to brake anything.
Thanks

Did you read the readme that comes with this extension?

Re: [RELEASED] Request Reviews

Posted: Tue Jan 29, 2013 4:29 pm
by 24leaves.com
i2Paq wrote:
24leaves.com wrote:So in order to make it work on 1.4.9.5 should I add this line to the header.tpl from /admin/view/template/common ?
And if ... yes.... on what line please?
I am not very knowledgeable at this things so I don't want to brake anything.
Thanks

Did you read the readme that comes with this extension?
I've already done it. I added the code fro the readme.txt to thee header.tpl
I thought it is about inserting something else but hat it says in the instructions file.
Still... How can I get this thing solved? My photos from the email are not showing.
Thanks.