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Re: Live Chat (What do you reccommend)

Posted: Wed Oct 05, 2011 10:23 am
by okmarket
Live Zilla like my site

www.okmarket.com

Re: Live Chat (What do you reccommend)

Posted: Thu Oct 13, 2011 1:49 am
by labeshops
I couldn't get livezilla to work and currently use comm100 which is free. I've also used boldchat and chat4support which were all good, though not free.

It really depends on what features you like. Personally, I prefer a stand-alone chat client than chats being routed to a web interface or aol or similar. But I know others like everything in their browser.

Look at the features and costs then decide. You can always change it.

Re: Live Chat (What do you reccommend)

Posted: Wed Feb 29, 2012 10:50 pm
by azrinsani
Hi,

On an almost similar topic, has anybody got Google Talk to work?
It keeps saying "chatback is offline" when I want to reply to a customer....

Re: Live Chat (What do you reccommend)

Posted: Sat Mar 03, 2012 8:55 pm
by Solan
i have the same problem but since the module is included in v 1.5.1.3 it must work for some shopowners???

Can anyone help us?

Re: Live Chat (What do you reccommend)

Posted: Thu Mar 08, 2012 6:45 am
by quality-brass
I have not been getting Google Talk to work at all. I just installed it and got a badge but when I click on the link to activate the chat, I get "Internal server Error 500" or something like that.

I went to Google Talk forums and a Google person said they are not issuing any badges anymore and that is the error message one will get.

What else is there to use?

Re: Live Chat (What do you reccommend)

Posted: Thu Apr 12, 2012 4:12 pm
by jonathancw
I think the best live chat service around is ClickDesk, I've used it extensively on my website. It offers plenty of options to go with the regular text chat feature such as VoIP support and social media toolbar. Check them out at clickdesk.com

Re: Live Chat (What do you reccommend)

Posted: Sat Apr 14, 2012 2:57 am
by someguy9

Re: Live Chat (What do you reccommend)

Posted: Mon Jun 11, 2012 6:14 pm
by karan2
Hello group

we have developed a live chat service specially for online stores - http://kodecrm.com/
It allows you to be like a salesman for your website
For integration you only need to paste the javascript snippet to your code .

let us know what you think

Thanks and best regards
Karan Ahuja
http://kodecrm.com
http://kodestore.com
http://kodemall.com

Re: Live Chat (What do you reccommend)

Posted: Mon Jun 11, 2012 8:05 pm
by labeshops
I've recently switched to http://www.providesupport.com/p/labeshops mainly because they set auto away when I go afk so no more chats ringing on my computer downstairs when I'm up in bed! lol

It's not a free one, but at $15 a month or less, it's reasonable. And I like their chat panel more than comm100 which I was using.

PS Link above gives me credit with them - if you don't want to, just google them.

Re: Live Chat (What do you reccommend)

Posted: Tue Jun 12, 2012 9:33 pm
by Avvici
You get what you pay for...or don't pay for. If you want professional chat software and are offering it to your customers as a "service" to them then you probably want to go with Kayako. For what you actually get it's very decently priced and will knock your socks off.

Re: Live Chat (What do you reccommend)

Posted: Fri Jun 15, 2012 9:13 pm
by Wendii
Can anyone recommend a chat client that works on a Mac (the admin) and communicates with all users be they on iPhone, iPad, Mac , PC, Android, etc.?

Re: Live Chat (What do you reccommend)

Posted: Mon Oct 07, 2013 8:57 pm
by stefenchow
I like to recommend eAssistance Pro live chat software because it is very user friendly. you can get it from http://www.livewebchat.org/