Post by butte » Mon Apr 29, 2013 3:09 am

if it stays fixed (give it a little while), then go ahead and mark it Solved.

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Post by Iamdbat » Sat Jun 15, 2013 5:42 am

I have the same problem - where do I find the PHP.INI files etc

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Post by butte » Sat Jun 15, 2013 8:59 am

In your host control panel, depending upon whether it's cPanel, Plesk, or other, and upon how well that is even installed (it's software), there should or may be access to settings for which version(s) of php.exe you want to run, and for variables in php.ini (at the level of your account, and subject to the overrides set for the server itself). In your own directories, you should or may be able to slip in your own (partial) php.ini, which will be subject foremost to the server's own settings, and then also to your own account settings, giving you a potential third tier of control for particular software.

If you look in your .htaccess.txt file in the OC root, or if you already renamed it .htaccess, you can see the '#" commented lines of explanation, and the "#" commented lines which the server may or may not accept. The several of those are important, and there are quite a few more. Most of them you will not be allowed to reset.

. . . After a quick review of the thread . . . you'll find logs visible in your admin panel (System / Logs) and they reside in the /admin/ tree (usually log.txt or similar, or *.log, according to whether you renamed logging files when you set up OC). For reference, in /vqmod/ there's a basal cache file and a cache directory of cache files.

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Post by aleazus » Wed Feb 26, 2014 5:08 am

Have you checked whether you maxed out your hard drive space?????? This would simulate this problem exactly because it happened to us.

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Post by butte » Sat Mar 01, 2014 11:03 am

Iamdbat, in the store root and in /admin/ there are pairs of config.php files, of index.php files, and of php.ini files.

aleazus, he has been able to save UNTIL he adds text. Right, filling the account's disc space will prevent saving, as well as prevent uploading. That can be done, depending upon server, by hitting a limit to total storage size, or by hitting a limit to number of files, or by hitting a traffic limit (owner and visitor traffic both count toward it).

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Post by paulfeakins » Fri Jun 05, 2015 9:36 pm

kgkaraoke wrote:Some examples of "advice" posted here are frightening, especially the "advice" by one writer that the problem is server related and the hosting provider needs to be contacted. YIKES!
There can be many causes of this problem and sometimes it is indeed server-related.

It can be caused when the /tmp folder is either full or unwritable, which is a server problem.

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Post by mihai.dragomir » Fri Dec 18, 2015 4:05 pm

Hi guys,

Had the same problem a few days ago and tried to rename php.ini from admin folder to see if that is the problem and it worked after that.

Don't know if I did a bad thing but it's working now.

Hope it helps.


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Post by secmazec » Sun Dec 17, 2017 8:54 pm

I have recently solved similar issue. I could login as admin, but couldn't click on anything in menu. When I clicked menu, I got to login page without given reason.

My problem was wrong entity. I had duplicate column address:

Code: Select all

    /**
     * @var string
     *
     * @ORM\Column(name="address", type="string", length=256, nullable=true)
     */
    private $address;
    
    /**
     * @var string
     *
     * @ORM\Column(name="address", type="string", length=300, nullable=true)
     */
    private $age;
As you can see, I had two variables mapped to one column in database. Don't get confused by age being string, we are saving ages separated by comma.

To fix this, I had to change the database column name here in entity to age:

Code: Select all

    /**
     * @var string
     *
     * @ORM\Column(name="address", type="string", length=256, nullable=true)
     */
    private $address;
    
    /**
     * @var string
     *
     * @ORM\Column(name="age", type="string", length=300, nullable=true)
     */
    private $age;

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