apache servers are causing CPU load..Hello,
As said apache servers, not php and not mysql
I have already sent you all screenshots, printouts and reports.
no,
I have multiple websites (5 other sites).. 2 are opencart, 2 are worpdress, and 1 basic html.. I don't resell hosting..
If Apache is having this high load it either is caused by wrong statements in htaccess file, badly configured Apache config files, or your site is hit by massive traffic or bot.
Koeltechnische deurrubbers eenvoudig online op maat bestellen.
Alle niet stekplichtige onderdelen zoals scharnieren, sloten, randverwarming en verlichting voor alle typen koelingen en vriezers.
https://koelcel-onderdelen.com
as they set 500 error on my site.. I guess they changed the file..
I am sending you current htaccess file..
I am sending you current htaccess file..
and I am forwarding their reply..DIE
AddType image/svg+xml .svg
AddOutputFilterByType DEFLATE image/svg+xml
AddType application/x-font-woff .woff
AddType application/x-font-woff .woff2
AddOutputFilterByType DEFLATE application/x-font-woff
AddType application/x-font-ttf .ttf
AddOutputFilterByType DEFLATE application/x-font-ttf
AddType application/x-font-eot .eot
AddOutputFilterByType DEFLATE application/x-font-eot
RewriteEngine On
RewriteRule .* - [E=HTTP_IF_MODIFIED_SINCE:%{HTTP:If-Modified-Since}]
RewriteCond %{SCRIPT_FILENAME} !-d
RewriteRule ^(\/?(assets).+)\.css$ assets/serveFile.php?t=css&l=-1&p=$1&c=0 [NC,L]
RewriteCond %{SCRIPT_FILENAME} !-d
RewriteRule ^(\/?(assets).+)\.js$ assets/serveFile.php?t=js&l=-1&p=$1&c=0 [NC,L]
# ENDNITRO
# STARTCOOKIENITRO
<FilesMatch "\.(jpg|jpeg|png|gif|swf|svg|JPG|JPEG|PNG|GIF|SWF|SVG)$">
Header unset Cookie
Header unset Set-Cookie
</FilesMatch>
# ENDCOOKIENITRO
# 1.To use URL Alias you need to be running apache with mod_rewrite enabled.
# 2. In your opencart directory rename htaccess.txt to .htaccess.
# For any support issues please visit: http://www.opencart.com
Options +FollowSymlinks
# Prevent Directoy listing
Options -Indexes
# Prevent Direct Access to files
<FilesMatch "(?i)((\.tpl|\.ini|\.log|(?<!robots)\.txt))">
Require all denied
## For apache 2.2 and older, replace "Require all denied" with these two lines :
# Order deny,allow
# Deny from all
</FilesMatch>
# SEO URL Settings
RewriteEngine On
# If your opencart installation does not run on the main web folder make sure you folder it does run in ie. / becomes /shop/
RewriteBase /
# force https if not present, and remove www. if used in domain name
RewriteCond %{HTTPS} off [OR]
RewriteCond %{HTTP_HOST} ^www\. [NC]
RewriteCond %{REQUEST_URI} !^/[0-9]+\..+\.cpaneldcv$
RewriteCond %{REQUEST_URI} !^/\.well-known/acme-challenge/[0-9a-zA-Z_-]+$
RewriteCond %{REQUEST_URI} !^/\.well-known/pki-validation/[A-F0-9]{32}\.txt(?:\ Comodo\ DCV)?$
RewriteRule ^sitemap.xml$ index.php?route=extension/feed/google_sitemap [L]
RewriteRule ^googlebase.xml$ index.php?route=extension/feed/google_base [L]
RewriteRule ^system/download/(.*) index.php?route=error/not_found [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} !.*\.(ico|gif|jpg|jpeg|png|js|css)
RewriteRule ^([^?]*) index.php?_route_=$1 [L,QSA]
### Additional Settings that may need to be enabled for some servers
### Uncomment the commands by removing the # sign in front of it.
### If you get an "Internal Server Error 500" after enabling any of the following settings, restore the # as this means your host doesn't allow that.
# 1. If your cart only allows you to add one item at a time, it is possible register_globals is on. This may work to disable it:
# php_flag register_globals off
# 2. If your cart has magic quotes enabled, This may work to disable it:
# php_flag magic_quotes_gpc Off
# 3. Set max upload file size. Most hosts will limit this and not allow it to be overridden but you can try
# php_value upload_max_filesize 999M
# 4. set max post size. uncomment this line if you have a lot of product options or are getting errors where forms are not saving all fields
# php_value post_max_size 999M
# 5. set max time script can take. uncomment this line if you have a lot of product options or are getting errors where forms are not saving all fields
# php_value max_execution_time 200
# 6. set max time for input to be recieved. Uncomment this line if you have a lot of product options or are getting errors where forms are not saving all fields
# php_value max_input_time 200
# 7. disable open_basedir limitations
# php_admin_value open_basedir none
# Extra Security Headers
<IfModule mod_headers.c>
Header set X-XSS-Protection "1; mode=block"
Header always append X-Frame-Options SAMEORIGIN
Header set X-Content-Type-Options nosniff
</IfModule>
<ifModule mod_gzip.c>
mod_gzip_on Yes
mod_gzip_dechunk Yes
mod_gzip_item_include file .(html?|txt|css|js|php|pl)$
mod_gzip_item_include handler ^cgi-script$
mod_gzip_item_include mime ^text/.*
mod_gzip_item_include mime ^application/x-javascript.*
mod_gzip_item_exclude mime ^image/.*
mod_gzip_item_exclude rspheader ^Content-Encoding:.*gzip.*
</ifModule>
<IfModule mod_deflate.c>
<filesMatch "\.(js|css|html|php|txt)$">
SetOutputFilter DEFLATE
</filesMatch>
</IfModule>
<IfModule mod_deflate.c>
#Compress HTML, CSS, JavaScript, Text, XML and fonts
AddOutputFilterByType DEFLATE application/javascript
AddOutputFilterByType DEFLATE application/rss+xml
AddOutputFilterByType DEFLATE application/vnd.ms-fontobject
AddOutputFilterByType DEFLATE application/x-font
AddOutputFilterByType DEFLATE application/x-font-opentype
AddOutputFilterByType DEFLATE application/x-font-otf
AddOutputFilterByType DEFLATE application/x-font-truetype
AddOutputFilterByType DEFLATE application/x-font-ttf
AddOutputFilterByType DEFLATE application/x-javascript
AddOutputFilterByType DEFLATE application/xhtml+xml
AddOutputFilterByType DEFLATE application/xml
AddOutputFilterByType DEFLATE font/opentype
AddOutputFilterByType DEFLATE font/otf
AddOutputFilterByType DEFLATE font/ttf
AddOutputFilterByType DEFLATE image/svg+xml
AddOutputFilterByType DEFLATE image/x-icon
AddOutputFilterByType DEFLATE text/css
AddOutputFilterByType DEFLATE text/html
AddOutputFilterByType DEFLATE text/javascript
AddOutputFilterByType DEFLATE text/plain
AddOutputFilterByType DEFLATE text/xml
# Remove browser bugs (only needed for really old browsers)
BrowserMatch ^Mozilla/4 gzip-only-text/html
BrowserMatch ^Mozilla/4\.0[678] no-gzip
BrowserMatch \bMSIE !no-gzip !gzip-only-text/html
Header append Vary User-Agent
</IfModule>
<Files 403.shtml>
order allow,deny
allow from all
</Files>
deny from 221.234.34.226
# BEGIN cPanel-generated php ini directives, do not edit
# Manual editing of this file may result in unexpected behavior.
# To make changes to this file, use the cPanel MultiPHP INI Editor (Home >> Software >> MultiPHP INI Editor)
# For more information, read our documentation (https://go.cpanel.net/EA4ModifyINI)
<IfModule php7_module>
php_flag display_errors On
php_value max_execution_time 36000
php_value max_input_time 60
php_value max_input_vars 128M
php_value memory_limit 512M
php_value post_max_size 50M
php_value session.gc_maxlifetime 33600
php_value session.save_path "/var/cpanel/php/sessions/ea-php72"
php_value upload_max_filesize 999M
php_flag zlib.output_compression On
</IfModule>
<IfModule lsapi_module>
php_flag display_errors On
php_value max_execution_time 36000
php_value max_input_time 60
php_value max_input_vars 128M
php_value memory_limit 512M
php_value post_max_size 50M
php_value session.gc_maxlifetime 33600
php_value session.save_path "/var/cpanel/php/sessions/ea-php72"
php_value upload_max_filesize 999M
php_flag zlib.output_compression On
</IfModule>
# END cPanel-generated php ini directives, do not edit
# php -- BEGIN cPanel-generated handler, do not edit
# Set the “ea-php71” package as the default “PHP” programming language.
<IfModule mime_module>
AddHandler application/x-httpd-ea-php71 .php .php7 .phtml
</IfModule>
# php -- END cPanel-generated handler, do not edit
They are charging me 50 eur/per hour..Hello,
As you were told in the forum viewtopic.php?t=214531 please hire a developer, otherwise the agony will only be prolonged
And not a problem hosting, though you want to portray this as it is the easiest.
The problem is somewhere in the code that consumes about 15 Ghz CPU to display the site at all. This is not normal.
We have reviewed everything in the will of the hosting provider
This topic already has 60+ posts and we've provided you with developers that you rejected.
That is cheap .. what do you expect??
Full Stack Web Developer :: Dedicated OpenCart Development & Support DACH Region
Contact for Custom Work / Fast Support.
One - final, last and free - Tip: suggest you start again with this shop.
Simply install a new instance, and go forward - step by step.
Forget the .htaccess at this stage, you can enable it always later if everything is running.
Do not install if you are not sure your really need it!
Make always a backup (files and database) before the next step.
Check if this step is/was successfull and everything is running as expected, and proceed with the next.
Without paying, you will not get any further help, wether here nor elsewhere.
Sorry, one - really last Tip: consult your hoster and pay for the correct server settings with php 7.2 (or better 7,3.x)
And do not play again after with these settings!
Simply install a new instance, and go forward - step by step.
Forget the .htaccess at this stage, you can enable it always later if everything is running.
Do not install if you are not sure your really need it!
Make always a backup (files and database) before the next step.
Check if this step is/was successfull and everything is running as expected, and proceed with the next.
Without paying, you will not get any further help, wether here nor elsewhere.
Sorry, one - really last Tip: consult your hoster and pay for the correct server settings with php 7.2 (or better 7,3.x)
And do not play again after with these settings!
Full Stack Web Developer :: Dedicated OpenCart Development & Support DACH Region
Contact for Custom Work / Fast Support.
reply from Journal theme:
it is upsetting that journal team is blaming opencart , opencart journal.. hosting provider is showing the finger at the code, and I am in between.. and don't know where to turn.. and I am confused, upset, and currently very sad from wednesday... I wish I would know what is causing this but none of the devlopers are saying it is their fault.. how is this possible? I just emptied nitro pack cache, because when I changed the info on the site, it didn't show.. when I emptied journal cache nothing happened.. so I deleted nitro cache.. so the change could be visible on the site I made.. and I got 500 error..
I don't understand how is this possible if I didn't even touched the opencart from july, I never installed nothing.. site on current hosting plan done a great job.. it opened in less than second, everything was working fine?Date: 2019-10-29 11:09:21
Name: Lucian
Printer friendly version
Message:
Hi,
We understand your problem but it is not something theme related, I have analysed the error log and all errors are related to Opencart or some other extensions you have installed on your store, it has nothing to do with Journal 2 nor Journal 3. From what I can see, your store loads very very slow and surely that's because your current hosting plan is not powerful enough to run an ecommerce system like Opencart.
You don't have only Journal installed on your server, you also use Opencart, third party extensions, server extensions, etc so all of them can be responsible for issues you have with your store and in this case I can guarantee there is nothing related to our theme. Consider hiring an Opencart developer to assist you with this, IsenseLabs are familiar with Opencart and Journal and they could help you resolving this.
--
Best regards,
Journal Support Team
it is upsetting that journal team is blaming opencart , opencart journal.. hosting provider is showing the finger at the code, and I am in between.. and don't know where to turn.. and I am confused, upset, and currently very sad from wednesday... I wish I would know what is causing this but none of the devlopers are saying it is their fault.. how is this possible? I just emptied nitro pack cache, because when I changed the info on the site, it didn't show.. when I emptied journal cache nothing happened.. so I deleted nitro cache.. so the change could be visible on the site I made.. and I got 500 error..
Either you do not understand, or you do not want to understand ..
You are responsible for the server - and the settings.
You are responsible for the webs you are installing on it.
You are responsible for everything else related to your installations.
Just one example: you said you have OpenCart and Wordpress installed on the same account.
Are you sure both instances are clean?
Have you made all updates on WP - the biggest backdoor and worst CMS on this earth?
So, stop crying here over and over again, and start new.
If you are not able to do so, not our fault.
If you do not want to spend a few Euro for a professional, not our fault.
You are responsible for the server - and the settings.
You are responsible for the webs you are installing on it.
You are responsible for everything else related to your installations.
Just one example: you said you have OpenCart and Wordpress installed on the same account.
Are you sure both instances are clean?
Have you made all updates on WP - the biggest backdoor and worst CMS on this earth?
So, stop crying here over and over again, and start new.
If you are not able to do so, not our fault.
If you do not want to spend a few Euro for a professional, not our fault.
Full Stack Web Developer :: Dedicated OpenCart Development & Support DACH Region
Contact for Custom Work / Fast Support.
I am sorry but you clearly don't want to understand anything..
Each site has it's own account.
Site staskka was working perfectly fine.. the whole whm account was migrated by the hosting team.. I never touch anything!
Never touched opencart from july!
Each site has it's own account.
Site staskka was working perfectly fine.. the whole whm account was migrated by the hosting team.. I never touch anything!
Never touched opencart from july!
When did the problems start before or after the whm migration ?
Why was whm migrated to a other server ?
Im not sure but did you just remove the nitro cache files or removed nitro cache entirely or just diadled nitro in its menu ?
there a some things you can try.
rename .htaccess to htaccess.txt
if there is a file .user.ini rename that one to .user.org
if there is a file php.ini rename that to php.org.
see if you can access your admin.
if not, probally nitro is damaged or nitro cache folder does not have the right permissions, try to remove nitro cache folder and recreate that folder.
Debugging is a step by step eliminatiating what going wrong.
BTW I understand your fustration because your shop is down, but there is only so much we can assist.
If you cant sort it yourself, you will have to turn to a trusted developer to solve the matter for you.
At least they need access to your whm and cpanel and also to your website.
Why was whm migrated to a other server ?
Im not sure but did you just remove the nitro cache files or removed nitro cache entirely or just diadled nitro in its menu ?
there a some things you can try.
rename .htaccess to htaccess.txt
if there is a file .user.ini rename that one to .user.org
if there is a file php.ini rename that to php.org.
see if you can access your admin.
if not, probally nitro is damaged or nitro cache folder does not have the right permissions, try to remove nitro cache folder and recreate that folder.
Debugging is a step by step eliminatiating what going wrong.
BTW I understand your fustration because your shop is down, but there is only so much we can assist.
If you cant sort it yourself, you will have to turn to a trusted developer to solve the matter for you.
At least they need access to your whm and cpanel and also to your website.
Koeltechnische deurrubbers eenvoudig online op maat bestellen.
Alle niet stekplichtige onderdelen zoals scharnieren, sloten, randverwarming en verlichting voor alle typen koelingen en vriezers.
https://koelcel-onderdelen.com
Code: Select all
[quote=victorj post_id=767864 time=1572356238 user_id=24392]
When did the problems start before or after the whm migration ?
Why was whm migrated to a other server ?- Because A2 hosting servers was never backed up.. and our site was dead for more than 1 day and I couldn't afford this, because my clients couldn't use the site( other people had issues with them too..- their servers keep dropping out )
Code: Select all
Im not sure but did you just remove the nitro cache files or removed nitro cache entirely or just diadled nitro in its menu ?after journal team managed to get into the dashboard, I than deleted nitro extension totally..
Thank all of you for your help, my hosting provider is searching for solutions as well
If nitro was totally deleted but not switched of the proper way ie disable nitro in nitro menu, than disabling nitro in modules, there is a problem.
Opencart is still looking for nitro but cant find it.
did you disable the 3 files i told you to ?
Opencart is still looking for nitro but cant find it.
did you disable the 3 files i told you to ?
Koeltechnische deurrubbers eenvoudig online op maat bestellen.
Alle niet stekplichtige onderdelen zoals scharnieren, sloten, randverwarming en verlichting voor alle typen koelingen en vriezers.
https://koelcel-onderdelen.com
at least there is some light in the darkness :-)
if you want you can contact me by pm, will be available this evening again.
Sorry but have to tend to my own shop as well.
if you want you can contact me by pm, will be available this evening again.
Sorry but have to tend to my own shop as well.
Koeltechnische deurrubbers eenvoudig online op maat bestellen.
Alle niet stekplichtige onderdelen zoals scharnieren, sloten, randverwarming en verlichting voor alle typen koelingen en vriezers.
https://koelcel-onderdelen.com
I was blocked again by hosting provider, but I did managed to disable all extensions and site was opening in a second
Forbidden
You don't have permission to access this resource.Server unable to read htaccess file, denying access to be safe
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
Forbidden
You don't have permission to access this resource.Server unable to read htaccess file, denying access to be safe
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
This line is the best of all!
You earn money from others, don't know how to install and maintain a website .. and now you asking here for "free" help?
"Disqualified"
Full Stack Web Developer :: Dedicated OpenCart Development & Support DACH Region
Contact for Custom Work / Fast Support.
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