Page 2 of 2

Re: Price Does Not Update When Option Is Over $1,000

Posted: Tue Jun 21, 2016 4:26 pm
by i2Paq
  • Disable ALL mods.
  • Disable the Automatic Price Updater
Give us an url to a product where we can test adding options to a product WITHOUT the Automatic Price Updater.

Did you contact the creator of the Automatic Price Updater?

Re: Price Does Not Update When Option Is Over $1,000

Posted: Tue Jun 21, 2016 4:32 pm
by Burt65
Hi Brandon...

From the begin.

As i2Paq mentioned to you standard OC does not update prices of options. Also I don't understand your last post as today I tried your site and after select one of the option that only show the price of 9 dollars I was actually charged the right amount in the cart of $ 9,999.98. So I don't understand how can possibly be that your customer got to past your cart with only the amount displayed in the options as the cart does charge the right amount.

As I said to you before, there is a problem with your option "displayed price", but that has nothing to do with the price people get charged in the cart.

If you can't solve it, my suggestion still stand and it is the one I gave you in your shop today...

Cheers

Re: Price Does Not Update When Option Is Over $1,000

Posted: Tue Jun 21, 2016 6:15 pm
by BrandonBerner
i2Paq wrote:
  • Disable ALL mods.
  • Disable the Automatic Price Updater
Give us an url to a product where we can test adding options to a product WITHOUT the Automatic Price Updater.

Did you contact the creator of the Automatic Price Updater?

Where do I find the Automatic Price Updater?

Its not in my Extensions List or vqmod/xml/ folder/

Re: Price Does Not Update When Option Is Over $1,000

Posted: Tue Jun 21, 2016 6:17 pm
by i2Paq
Maybe part of you theme?

Re: Price Does Not Update When Option Is Over $1,000

Posted: Tue Jun 21, 2016 6:25 pm
by BrandonBerner
Burt65 wrote:Hi Brandon...

From the begin.

As i2Paq mentioned to you standard OC does not update prices of options. Also I don't understand your last post as today I tried your site and after select one of the option that only show the price of 9 dollars I was actually charged the right amount in the cart of $ 9,999.98. So I don't understand how can possibly be that your customer got to past your cart with only the amount displayed in the options as the cart does charge the right amount.

As I said to you before, there is a problem with your option "displayed price", but that has nothing to do with the price people get charged in the cart.

If you can't solve it, my suggestion still stand and it is the one I gave you in your shop today...

Cheers
The customer said that he thought the service was only $6 (because of the price problem), even though his cart showed the $6,099 and he was charged $6,099. He sent picture to PayPal showing the $6, and then showed a picture of his paypal receipt stating I secretly charged him $6,093 extra. He claimed he was unaware that the price was over $6, and told PayPal that I was trying to rip people off. He demanded that the additional money back, and PayPal instantly took the funds out of my account, and sent them back to him. I am still dealing with PayPal, as they did not even give me an option to state my side of the story. Anyways this is not the main point. Lets fix this price updating BS.

If I cant find a solution to this problem shortly, I will be upgrading once and for all. If i upgrade, be prepared to see the forms blow up with new problems ...with my luck!

Re: Price Does Not Update When Option Is Over $1,000

Posted: Tue Jun 21, 2016 6:25 pm
by BrandonBerner
i2Paq wrote:Maybe part of you theme?

My theme is Default.

Re: Price Does Not Update When Option Is Over $1,000

Posted: Tue Jun 21, 2016 6:29 pm
by i2Paq
BrandonBerner wrote:
i2Paq wrote:Maybe part of you theme?
My theme is Default.
Is must be an additional something you installed and you need to find it first before we can solve this.

Re: Price Does Not Update When Option Is Over $1,000

Posted: Tue Jun 21, 2016 6:33 pm
by BrandonBerner
i2Paq wrote:
BrandonBerner wrote:
i2Paq wrote:Maybe part of you theme?
My theme is Default.
Is must be an additional something you installed and you need to find it first before we can solve this.

Thanks Burt65, and i2Paq for all your time and efforts to help! I really appreciate it!


I think im just going to upgrade in the morning. That should fix everything (if its a corrupted file)


Here I come OC 2.1.0.2!

Re: Price Does Not Update When Option Is Over $1,000

Posted: Tue Jun 21, 2016 6:45 pm
by i2Paq
BrandonBerner wrote: Thanks Burt65, and i2Paq for all your time and efforts to help! I really appreciate it!


I think im just going to upgrade in the morning. That should fix everything (if its a corrupted file)


Here I come OC 2.1.0.2!
Upgrading will not solve you issue as it is NOT a corrupted file.

Re: Price Does Not Update When Option Is Over $1,000

Posted: Tue Jun 21, 2016 6:53 pm
by Burt65
BrandonBerner wrote:
The customer said that he thought the service was only $6 (because of the price problem), even though his cart showed the $6,099 and he was charged $6,099. He sent picture to PayPal showing the $6, and then showed a picture of his paypal receipt stating I secretly charged him $6,093 extra. He claimed he was unaware that the price was over $6, and told PayPal that I was trying to rip people off. He demanded that the additional money back, and PayPal instantly took the funds out of my account, and sent them back to him. I am still dealing with PayPal, as they did not even give me an option to state my side of the story. Anyways this is not the main point. Lets fix this price updating BS.

If I cant find a solution to this problem shortly, I will be upgrading once and for all. If i upgrade, be prepared to see the forms blow up with new problems ...with my luck!
I understood now... I though you meant that Opencart did charge the customer only $6... sorry for that...

Re: Price Does Not Update When Option Is Over $1,000

Posted: Wed Jun 22, 2016 2:11 am
by BrandonBerner
Burt65 wrote:
BrandonBerner wrote:
The customer said that he thought the service was only $6 (because of the price problem), even though his cart showed the $6,099 and he was charged $6,099. He sent picture to PayPal showing the $6, and then showed a picture of his paypal receipt stating I secretly charged him $6,093 extra. He claimed he was unaware that the price was over $6, and told PayPal that I was trying to rip people off. He demanded that the additional money back, and PayPal instantly took the funds out of my account, and sent them back to him. I am still dealing with PayPal, as they did not even give me an option to state my side of the story. Anyways this is not the main point. Lets fix this price updating BS.

If I cant find a solution to this problem shortly, I will be upgrading once and for all. If i upgrade, be prepared to see the forms blow up with new problems ...with my luck!
I understood now... I though you meant that Opencart did charge the customer only $6... sorry for that...
No problem at all. I may have not made myself clear in the first message.


Starting the upgrade now!

Re: Price Does Not Update When Option Is Over $1,000

Posted: Wed Jun 22, 2016 3:21 am
by BrandonBerner
Burt65 wrote:
BrandonBerner wrote:
I understood now... I though you meant that Opencart did charge the customer only $6... sorry for that...

I have made a new post outlining the steps to upgrade to 2.1.0.2

If you have time, can you please view the post, and confirm that I have all the steps correct?
http://forum.opencart.com/viewtopic.php?f=190&t=164266