Post by NatalyKristal » Tue Aug 19, 2025 3:54 pm

My installation of 3.0.4.1 has a problem.
The tax was working fine; however, it disappeared from all products.
If I disable the Tax module and then re-activate it, the tax shows up again for a short time.

Checking the shopping cart, the tax appears again, in step 2.
Error log is empty.


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Post by JNeuhoff » Tue Aug 19, 2025 6:40 pm

There is no such thing as a 'tax module', are you talking about the Extensions > Extensions > Order Totals > Taxes ?

Also, have you set your tax rates correctly, and made sure your products are set to the correct tax class?

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Post by paulfeakins » Tue Aug 19, 2025 6:52 pm

NatalyKristal wrote:
Tue Aug 19, 2025 3:54 pm
Theme: DC Minimal BS5
What is this?

NatalyKristal wrote:
Tue Aug 19, 2025 3:54 pm
Remove Common/Home
Why have you done this?

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Post by NatalyKristal » Tue Aug 19, 2025 7:04 pm

DC Minimal BS5

And to avoid duplicated content and for UX I removed the common home URL.

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Post by NatalyKristal » Tue Aug 19, 2025 7:09 pm

JNeuhoff wrote:
Tue Aug 19, 2025 6:40 pm
There is no such thing as a 'tax module', are you talking about the Extensions > Extensions > Order Totals > Taxes ?

Also, have you set your tax rates correctly, and made sure your products are set to the correct tax class?
Yes, you're right, not module but extension.

Yes, it's working all fine, since my last change, it has stayed functional.

The shop isn't live yet.
But this disappearance of tax is the first time for me after 15 years of using OC.

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Post by paulfeakins » Wed Aug 20, 2025 6:51 pm

NatalyKristal wrote:
Tue Aug 19, 2025 7:09 pm
Yes, it's working all fine, since my last change, it has stayed functional.
So can we consider this [SOLVED]?

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