Probably have the syntax wrong.
Here is the if, and, or line that fails:
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{% if timeleft > 0 and logged == true and ({{cust_chase_id}} == bt2 or {{cust_chase_id}} == mg1) %}
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{% if timeleft > 0 and logged == true and ({{cust_chase_id}} == bt2 or {{cust_chase_id}} == mg1) %}
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{% if timeleft > 0 and logged == true and (cust_chase_id == 'bt2' or cust_chase_id == 'mg1') %}
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