Post by davidfin » Thu Jan 23, 2025 7:55 pm

During the checkout process in confirm.php we are loosing session data in the order:
$order_data['customer_group_id'] = $this->session->data['guest']
$order_data['email'] = $this->session->data['guest']['email'];
$order_data['telephone'] = $this->session->data['guest']['telephone'];
$order_data['custom_field'] = $this->session->data['guest']['custom_field'];

First name and Last name are not lost in the same orders.
Payment method and Shipping method do not effect the issue.
The issue is happening in 6 orders out of 500 orders in a period of 3 days.
Opencart version: 3.0.3.2
One page checkout module.

Does anyone have similar problems with session data missing partially?

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Post by softmonke » Fri Jan 24, 2025 1:28 am

Since you're using a third-party checkout extension, this issue is likely related to the extension. You should try contacting the developers of the extension for support instead.

Check out our ever-growing list of extensions for OpenCart here.
Some useful extensions for a better admin experience: Image File Manager ProDrag & Drop Sort Order

Reach out to us at hello@softmonke.com for your OpenCart web development needs or feedback for our extensions.


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