Post
by johnp » Wed Jan 22, 2025 1:40 am
Cue4cheap wrote: ↑Wed Jan 22, 2025 1:31 am
clivem wrote: ↑Wed Jan 22, 2025 12:28 am
thanks JohnP, useful tools but not quite what i need.
My issue is we have a lot of customers who call us and over the phone quote the Product ID for example 3755 ( number automatically assigned by opencart) but there is nowhere for us to search for this number, either on the front end or the back end to know what the customer is on about.
Pardon the question but how do they get the productID? Does your frontend show it somewhere?
Mike
Good point Mike. With the first extension I suggested you could search by product name when the customer called in. Usually the customer would not know the product ID if SEO is enabled which is mostly the case now.
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