Post by radact » Tue Jan 21, 2025 2:44 pm

When I select Customers and search/filter a customer, and I click on the Send Mail (Envelope Button), the Send Mail window displays, but when I select Template 1 or 2 from the dropdown menu, the body of the message is blank.

However, if I click on Edit Mail Template, both templates display fine as I saved them. As a workaround, I can copy'n'paste the message in first window, but would prefer if it worked properly from the dropdown menu. Is there an extension to fix this?

Opencart 2.3.0.2

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Post by by mona » Tue Jan 21, 2025 3:56 pm

I am sure that makes perfect sense if you have background information.
Are you talking about marketing => mail maybe?
There is no email template in Opencart, so are you talking about an extension maybe?
Maybe you need to check your extensions, find out the author and ask them for assistance?

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You should not modify core files .. if you would like to donate a cup of coffee I will write it in a modification for you.


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