Post by mcbaker256 » Fri Jan 10, 2025 9:23 pm

I added Opencart 4.0.2.3 to my A2 Hosting account. I modified some images and want to clean out the sample data. When I go to Catalog -> Categories it shows 4 pages but there is no list of the sample categories. I run the following query SELECT * FROM `ocpe_category`; and it returns 25 records. I also don't see products but do see manufacturers. I added my own Category but it doesn't show either. Any suggestions would be appreciated. Thanks in advance.

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Post by teresa32yon » Sat Jan 11, 2025 12:51 pm

It sounds like you're facing an issue with displaying categories and products after cleaning sample data in Opencart 4.0.2.3. Here are a few suggestions to help resolve this:

Clear Cache: Make sure to clear your browser cache and Opencart cache. Sometimes, old data can still be cached and cause display issues.

Rebuild Indexes: Go to your database management tool (like phpMyAdmin) and rebuild the indexes for your ocpe_category and ocpe_product tables.

Check Permissions: Ensure that the permissions for your category and product tables are set correctly.

Check Database Integrity: Run a check on your database to ensure there are no inconsistencies or corrupted data.
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Reinstall Extensions: If you have any extensions installed, try disabling them temporarily to see if they are causing the issue.

Update Opencart: Ensure that you are using the latest version of Opencart 4.0.2.3, as updates often fix bugs and issues.
Last edited by teresa32yon on Thu Jan 16, 2025 12:14 pm, edited 1 time in total.

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Post by softmonke » Sat Jan 11, 2025 11:25 pm

teresa32yon wrote:
Sat Jan 11, 2025 12:51 pm
It sounds like you're facing an issue with displaying categories and products after cleaning sample data in Opencart 4.0.2.3. Here are a few suggestions to help resolve this:

Clear Cache: Make sure to clear your browser cache and Opencart cache. Sometimes, old data can still be cached and cause display issues.

Rebuild Indexes: Go to your database management tool (like phpMyAdmin) and rebuild the indexes for your ocpe_category and ocpe_product tables.

Check Permissions: Ensure that the permissions for your category and product tables are set correctly.

Check Database Integrity: Run a check on your database to ensure there are no inconsistencies or corrupted data.

Reinstall Extensions: If you have any extensions installed, try disabling them temporarily to see if they are causing the issue.

Update Opencart: Ensure that you are using the latest version of Opencart 4.0.2.3, as updates often fix bugs and issues.
This is literally a ChatGPT response.

Anyway, it's indeed strange that your products and categories are not showing at all in admin even though the pagination shows the correct count. Does it just show a "No results" message with the correct number of pages and categories/products in the pagination section?

Did you migrate your OpenCart store from somewhere else to your current web host? Are the products/categories showing up on your website's frontend? Have you checked your error logs or browser console logs?

Have you tried using the "Rebuild" button at the top-right corner of the Category page at Catalog » Categories?

Check out our ever-growing list of extensions for OpenCart here.
Some useful extensions for a better admin experience: Image File Manager ProDrag & Drop Sort Order

Reach out to us at hello@softmonke.com for your OpenCart web development needs or feedback for our extensions.


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