Mail working only partially

Hey,
Mail function works only if I use Marketing/Mail. Sometimes order history updates work but mail about new order never arrives to a customer, but arrives to admin and additional e-mail. I tested my personal mails and mail testers online. Events look good meaning they´re present, I checked with opencart.sql in GitHub and entries are the same.

I am using "Mail" function in settings. I tried to make SMTP work, but only outcome was that order history updates stopped working even if switching back to "Mail". SMTP was configured correctly I believe, according to webhostings tutorial. But it always threw out an error:

PHP Warning: fsockopen(): unable to connect to ssl://wes1-imap.wedos.net:465 (Connection timed out) in /data/web/virtuals/345808/virtual/www/system/library/mail/smtp.php on line 88

Since SMTP works with thunderbird I suspect the problem is on OC side.

SMTP settings
ssl://wes1-imap.wedos.net
username:we.are@valravn.store
pass:xxxx
port:465
timeout: 5


Any help would be greatly appreciated.
Thanks!
OC version 3.0.3.8.

hykejhanej wrote: ↑

Thu Aug 29, 2024 7:48 pm

new order never arrives to a customer, but arrives to admin and additional e-mail.

These types of questions are asked again and again on this forum, have you searched it first before posting?

Anyway, read this: https://www.antropy.co.uk/blog/emails-g ... kim-dmarc/

Thanks for a great resource! All these things are set and no spam is received. As I stated, the Marketing/Mail function works beautifuly, order updates don´t work now due to me f-ing around too much, but they worked, only thing that did not was the new order notification to customer. And since people are getting my mail from thunderbird and Marketing/Mail I dont suspect spf and dkim to be the culprit.

Use an online email deliverability checker such as mail-tester.com sending the email from OpenCart.

hykejhanej wrote: ↑

Tue Sep 03, 2024 10:32 pm

order updates don´t work now due to me f-ing around too much

Ah well it sounds like you're going to have to reverse what you did or pay someone to investigate.