Hi Folks.
Open Cart 3.0.3.8 Default Theme, Google and some default extensions enabled.
I recently moved to a new server. I made no changes since the move and checkout and such is going smoothly. But, I noticed that several information pages (About, Shipping, Privacy, and T&C) are returning 404 file not found. The information for these pages is intact on Catalog->Admin, all the information is there.
Terms and conditions does show in the popup when checking out.
My research turned up this thread for my version of OC: viewtopic.php?t=226405
I do not understand the unassociate reference in that forum thread but I did change them to none saved, tested, and added them back - nothing changed. I also enabled and disabled some of them to see if that made a difference. No change.
Should I just delete and recreate these pages through the admin panel? Thanks for any insights you all have.
Last edited by JaxMusic on Fri Jun 21, 2024 4:12 am, edited 1 time in total.
Open Cart version 3.0.3.8, JaxMusic.com
Mods & extensions enabled:
Google Shopping, Google Analytics, Dashboard, banners, carousel, Slide Show, Paypal , Reports, Free Shipping, Coupon, Store Credit, Reward Points, Shipping, Subtotal, Taxes, Total, Gift VoucherOpenCart Advertise, Twistin Disable Out of Stock, Teapplix (shipping and stock synch)
Without further details nobody will be able to help you here, see forum rules.
E.g what extensions do you use? What's your website URL?
E.g what extensions do you use? What's your website URL?
Export/Import Tool * SpamBot Buster * Unused Images Manager * Instant Option Price Calculator * Number Option * Google Tag Manager * Survey Plus * OpenTwig
Can you accesses them through the non-SEO URLs such as /index.php?route=information/information&information_id=4 where 4 is the page ID?
As above the page is there.
https://www.jaxmusic.com//index.php?rou ... ation_id=4 << Working
https://www.jaxmusic.com/about_us << 404
Check your SEO settings
https://www.jaxmusic.com//index.php?rou ... ation_id=4 << Working
https://www.jaxmusic.com/about_us << 404
Check your SEO settings
https://www.waxedperfection.co.uk/ Car Detailing Product Blog's and Review's
You could try it, but it could be something on your new server like ModSec.
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Thanks for the feedback. I did mention some extensions but I didn't think they were relevant since everything worked fine on my previous host. I will also post my site link. I usually do not include site links on any forum because I consider it spammy behavior on forums unless specifically asked. I'll get more specific.JNeuhoff wrote: ↑Wed Jun 19, 2024 4:58 amWithout further details nobody will be able to help you here, see forum rules.
E.g what extensions do you use? What's your website URL?
Open Cart version 3.0.3.8
Website: JaxMusic.com
Extensions installed and enabled:
Google Shopping, Google Analytics, Default Dashboard extensions, banners and carousel enabled, Slide Show enabled, Paypal Checkout integration enabled, Reports enabled, Free Shipping enabled, Under Order Totals the following are enabled: Coupon, Store Credit, Reward Points, Shipping, Subtotal, Taxes, Total, Gift Voucher
Modifications Enabled:
OpenCart Advertise, Twistin Disable Out of Stock, Teapplix (shipping and stock synch)
I will add these to my signature.
Open Cart version 3.0.3.8, JaxMusic.com
Mods & extensions enabled:
Google Shopping, Google Analytics, Dashboard, banners, carousel, Slide Show, Paypal , Reports, Free Shipping, Coupon, Store Credit, Reward Points, Shipping, Subtotal, Taxes, Total, Gift VoucherOpenCart Advertise, Twistin Disable Out of Stock, Teapplix (shipping and stock synch)
Thank you . What SEO settings (where in the admin) should I be checking and what should I be checking for? I couldn't find anything that appeared relevant but I'm certainly not an OC expert as the website hasn't been my primary focus.WaxedPerfection wrote: ↑Wed Jun 19, 2024 6:44 pmAs above the page is there.
https://www.jaxmusic.com//index.php?rou ... ation_id=4 << Working
https://www.jaxmusic.com/about_us << 404
Check your SEO settings
Open Cart version 3.0.3.8, JaxMusic.com
Mods & extensions enabled:
Google Shopping, Google Analytics, Dashboard, banners, carousel, Slide Show, Paypal , Reports, Free Shipping, Coupon, Store Credit, Reward Points, Shipping, Subtotal, Taxes, Total, Gift VoucherOpenCart Advertise, Twistin Disable Out of Stock, Teapplix (shipping and stock synch)
Have you enabled SEO Urls in the System > Settings > edit > tab Server > Use SEO URLs ?
Export/Import Tool * SpamBot Buster * Unused Images Manager * Instant Option Price Calculator * Number Option * Google Tag Manager * Survey Plus * OpenTwig
Hello. Thanks for your assistance. Yes, Use SEO Urls was enabled. Disabling SEO Urls removes the 404 page so they point correctly that way. I would like to be able to use SEO Urls. I did check to make sure the .htaccess is in the root folder. However, this file is blank. Should I edit the file and add the file information as described in this post viewtopic.php?t=173094 ?
Open Cart version 3.0.3.8, JaxMusic.com
Mods & extensions enabled:
Google Shopping, Google Analytics, Dashboard, banners, carousel, Slide Show, Paypal , Reports, Free Shipping, Coupon, Store Credit, Reward Points, Shipping, Subtotal, Taxes, Total, Gift VoucherOpenCart Advertise, Twistin Disable Out of Stock, Teapplix (shipping and stock synch)
Your .htaccess file shouldn't be empty. It should have the following.
https://github.com/opencart/opencart/bl ... access.txt
https://github.com/opencart/opencart/bl ... access.txt
Perfect. All is good now! Thanks for everyone's help.ADD Creative wrote: ↑Fri Jun 21, 2024 2:36 amYour .htaccess file shouldn't be empty. It should have the following.
https://github.com/opencart/opencart/bl ... access.txt
Open Cart version 3.0.3.8, JaxMusic.com
Mods & extensions enabled:
Google Shopping, Google Analytics, Dashboard, banners, carousel, Slide Show, Paypal , Reports, Free Shipping, Coupon, Store Credit, Reward Points, Shipping, Subtotal, Taxes, Total, Gift VoucherOpenCart Advertise, Twistin Disable Out of Stock, Teapplix (shipping and stock synch)
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