Post by MajorPain » Sun May 12, 2024 10:29 pm

3.0.3.8
Default theme
From memory, Order status color, price change on option change, lightning (accelerator), custom admin/catalog menus (can't recall which one), Recaptchav3, Google Merchant Shopping Feeds, Product Option image Pro, Google map on contact page, Facebook busioness. Might be others I can't remember.
No translations
php 7.4
Mostly use Brave browser with ad-blocker. Use Chrome to double check on occasion.

So here's my issue. I've had a website that I had working fine for a long time. I attempted to update to 3.0.3.9 and the upgrade process went fine, but the website was unusable. I am guessing extensions not updated might have caused issues. So I tried to restore the website by uploading the backup files and database taken before the upgrade and I can use the frontend with no issues, but I can't login to the admin area. I attempted several times and got locked out. I edited the login.php to disable the login attempts but no luck. I've attempted changing the password and no luck. I've go the timezone in the settings and the default.php set to America/Toronto which I had in the past when it was working. I tried changing it to the defualt UTC but didn't help.

I just looking to see if someone can fix the issue with logging into the admin area so I can continue with business. And if you think it's needed, clean up unused things in the files or database that you find aren't needed. Trying to avoid starting over.
Last edited by MajorPain on Mon May 13, 2024 8:23 am, edited 1 time in total.

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Post by paulfeakins » Sun May 12, 2024 10:39 pm

Feel free to drop us an email for a quick estimate: info@antropy.co.uk

UK OpenCart Hosting | OpenCart Audits | OpenCart Support - please email info@antropy.co.uk


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Post by MajorPain » Sun May 12, 2024 11:08 pm

Sent. If you don't see it check the junk mail. Some have issues getting emails to inbox. Especially those on gmail accounts.

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Post by JAY6390 » Sun May 12, 2024 11:12 pm

I've just sent you a PM

Kind regards
Jay

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Post by JackSm » Mon May 13, 2024 2:48 pm

I can assist you with troubleshooting the login issue and restoring access to the admin area of your website after the unsuccessful update. I have expertise in PHP, website administration, and database management.

Feel free to reach me via direct message here or through email at jack(at)technogiq(dot)com for further assistance.

EM: jack(at)technogiq(dot)com
Skype: live:.cid.a0f06a69cf1c6478

I look forward to hearing from you and assisting with your e-commerce update.

Regards,
Jack

E- jack(at)technogiq(dot)com |Skype - live:.cid.a0f06a69cf1c6478


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Post by MajorPain » Mon May 13, 2024 7:13 pm

It's been resolved.

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