Post by yeayang » Sun Nov 26, 2023 9:37 pm

Dear all,
I've been suffered by this issue these days.
I don't get any notifications from my OC shop when my clients place orders via Paypal payment,
and I can only find these orders on Missing Orders.

OC version 3.0.3.8; Payment Extension: PayPal Payments Standard

today Paypal sent me a warning email, shown as following,
Dear ***,
Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing:
https://www.***.com/index.php?route=extension/payment/pp_standard/callback
If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account.
Thank you for your prompt attention to this issue.
PROTECT YOUR PASSWORD
NEVER give your password to anyone, including PayPal employees. Protect yourself against fraudulent websites by opening a new web browser (e.g. Internet Explorer or Firefox) and typing in the PayPal URL every time you log in to your account.


how to solve this problem? thank you!

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Post by johnp » Sun Nov 26, 2023 9:39 pm

Check in settings you have the correct statuses set. Also check your PayPal payment extension that "Complete" is the status for successful PayPal payments.

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Post by yeayang » Sun Nov 26, 2023 9:49 pm

johnp wrote:
Sun Nov 26, 2023 9:39 pm
Check in settings you have the correct statuses set. Also check your PayPal payment extension that "Complete" is the status for successful PayPal payments.
thanks for replying.
I just keep everywhere as original default setting;
is there anywhere I should pay special attention to set the status?
and it seems I cannot find where to set "Complete" for status of Successfully Paypal Payment?

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Post by johnp » Sun Nov 26, 2023 9:59 pm

I've PM'd you.

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Post by yeayang » Sun Nov 26, 2023 10:24 pm

johnp wrote:
Sun Nov 26, 2023 9:59 pm
I've PM'd you.


ok, thank you!

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Post by paulfeakins » Mon Nov 27, 2023 10:36 pm

yeayang wrote:
Sun Nov 26, 2023 9:37 pm
I can only find these orders on Missing Orders.
This has been asked and answered many times on this forum, please always search BEFORE asking.

You can find more info here: https://www.antropy.co.uk/blog/missing-orders/

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Post by spoulin23 » Mon Feb 26, 2024 4:19 am

It's okay to try to search before asking but the forum is so hard to search... "you search to often", "you search too many words"....

anyway.. I also have the trouble and to date, I cannot find any answer even if it was "answerd a lot here"... the reply to do help.

Thanks.

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