Post by stan4o12 » Fri Sep 15, 2023 10:07 pm

Здравейте,
преди няколко 2 дни се прецака сървъра, където хоствам и се наложи да възстановим архив от преди 4-5 дни.
Архива беше качен успешно, но самия магазин не визуализира нищо - бяла страница.
Странното е че АДМИН панела бачка, влизам и правя настройки, но самия магазин не визуализира нищо.
Версията е OpenCart Version 3.0.3.6
До сега не съм се сблъсквал с подобен проблем.
Ще съм благодарен ако ме насочите, защото аз нямам идеи вече.

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Post by TMD Extension @ » Sat Sep 16, 2023 1:48 pm

here is the checklist.
1. Look for the index.html file is present on the server, if yes, then rename it to anything else, The Server prefers the index.html over index.php
2. Check the .htaccess file. Is it correct or not?
3. Are you using the CDN or cache on your server side? if yes, clean it
4. check the config.php file both admin and front. It is correct or not?
5. Disable the modules in your admin panel and keep checking the front end, Maybe a module is conflicting.
6. Check the error log > System > setting > error log. You will get a clue about why it is happening.
7. Connect with your hosting. They can easily point you in the right direction.
8. Download the backup files locally on your computer, and try to set them up locally. SKIP this step if you are not a developer.

If you did find the error or solution. You can just paste the recent error from the Error Log file here. someone will check and get the solution. if possible.

Image

Thanks & Regards
Sehaj Kaur
TMD Extensions
Contact Us For Customisations


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Post by stan4o12 » Sat Sep 16, 2023 2:59 pm

TMD Extension @ wrote:
Sat Sep 16, 2023 1:48 pm
here is the checklist.
1. Look for the index.html file is present on the server, if yes, then rename it to anything else, The Server prefers the index.html over index.php
2. Check the .htaccess file. Is it correct or not?
3. Are you using the CDN or cache on your server side? if yes, clean it
4. check the config.php file both admin and front. It is correct or not?
5. Disable the modules in your admin panel and keep checking the front end, Maybe a module is conflicting.
6. Check the error log > System > setting > error log. You will get a clue about why it is happening.
7. Connect with your hosting. They can easily point you in the right direction.
8. Download the backup files locally on your computer, and try to set them up locally. SKIP this step if you are not a developer.

If you did find the error or solution. You can just paste the recent error from the Error Log file here. someone will check and get the solution. if possible.
Errors List
2023-09-05 9:21:44 - PHP Warning: Cannot modify header information - headers already sent by (output started at /home/shopnova/public_html/novabg.eu/admin/controller/startup/error.php:34) in /home/shopnova/public_html/novabg.eu/system/library/response.php on line 36
2023-09-05 9:22:35 - PHP Warning: file_put_contents(/home/shopnova/public_html/novabg.eu/image/catalog/bgelectronics/product/1567/): failed to open stream: Is a directory in /home/shopnova/public_html/novabg.eu/admin/controller/extension/module/bgelectronics.php on line 648
2023-09-05 9:22:51 - PHP Warning: Cannot modify header information - headers already sent by (output started at /home/shopnova/public_html/novabg.eu/admin/controller/startup/error.php:34) in /home/shopnova/public_html/novabg.eu/system/library/response.php on line 36

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Post by TMD Extension @ » Sat Sep 16, 2023 3:26 pm

The error message shows problem with the file bgelectronics.php
- failed to open stream: Is a directory in
/home/shopnova/public_html/novabg.eu/admin/controller/extension/module/bgelectronics.php
on line 648

If it is module then disable it. if it is part of other modules too.

Your website is retuning the 500 error which is a PHP error. Something is not good with your website files.

Try to restore the backup again - if possible.

Image

Thanks & Regards
Sehaj Kaur
TMD Extensions
Contact Us For Customisations


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