Post by purplesage » Sun Apr 23, 2023 3:43 am

Ok, thanks to all who replied. Not sure what "fixed" things but was able to re-install the version from the website Marketplace and have it work.
One thing to note is that the 4.13 version visited by the Admin panel Marketplace does not work.

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Post by fangete » Fri May 05, 2023 9:52 pm

I've did like in manual:
1. Upload
2. Refreshed modification
3. Add right to group administrator
Menu item have been appeared, but front doesn't work:

Notice: Undefined offset: 1 in ****/storage/modification/catalog/controller/common/footer.php on line 244Notice: Undefined offset: 2 in ****/domains/storage/modification/catalog/controller/common/footer.php on line 244
Fatal error: Uncaught Exception: Error: Could not load template ****/domains/garry-miller.ru/catalog/view/theme/default/template/extension/module/callback.twig! in ****/domains/storage/modification/system/library/template/twig.php:21 Stack trace: #0 ****/domains/garry-miller.ru/system/library/template.php(51): Template\Twig->render('default/templat...', '') #1 ****/domains/storage/modification/system/engine/loader.php(125): Template->render('default/templat...', '') #2 ****/domains/garry-miller.ru/catalog/controller/extension/module/callback.php(81): Loader->view('extension/modul...', Array) #3****/domains/storage/modification/system/engine/action.php(79): ControllerExtensionModuleCallback->index(Array) #4 /****/domains/storage/modification/system/engine/loader.php(48): Action->execute(Object(Registry), Array) #5 ****/domains/storage/modification/catalog/controller/common/ in ****/domains/storage/modification/system/library/template/twig.php on line 21

PHP 7.4
Version of import/export: opencart-3-x-export-import-multilingual-4-13-cloud.ocmod

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Post by JNeuhoff » Wed May 10, 2023 7:49 pm

@fangete : Your frontend problem has nothing to do with the Export/Import tool. Rather, it's an issue likely caused by another extension which includes the catalog/controller/extension/module/callback.php . You need to contact the author of that extension module for help.

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Post by mazman » Mon May 22, 2023 5:26 am

I've installed the MOD per the instructions. I can access it via the Maintenance Menu. When I click the Export button it brings me to the error page: "This page isn't working...unable to handle this request. HTTP error 500"
I've refreshed and set access and modification permissions.
I've deleted, re-downloaded, and re-installed with the same results.
I tried exporting products (about 150) also tried exporting categories (only 5) so its not that there are too many items to export.
Running version 3.0.3.8. PHP version 8.1
Would appreciate any help. Thanks!

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Post by Cue4cheap » Mon May 22, 2023 6:21 am

mazman wrote:
Mon May 22, 2023 5:26 am
I've installed the MOD per the instructions. I can access it via the Maintenance Menu. When I click the Export button it brings me to the error page: "This page isn't working...unable to handle this request. HTTP error 500"
I've refreshed and set access and modification permissions.
I've deleted, re-downloaded, and re-installed with the same results.
I tried exporting products (about 150) also tried exporting categories (only 5) so its not that there are too many items to export.
Running version 3.0.3.8. PHP version 8.1
Would appreciate any help. Thanks!
What does your server error logs say?
Mike

cue4cheap not cheap quality


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Post by mazman » Mon May 22, 2023 8:00 pm

Cue4cheap wrote:
Mon May 22, 2023 6:21 am


What does your server error logs say?
Mike
The error logs for today (and yesterday) from my site do not contain any entries. They are blank .
Error logs from MYSQL database are not available to me.
From the hosting company: "Unfortunately, logs are not available on Shared MySQL servers. This means that even technical support would be unable to retrieve them for you."

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Post by JNeuhoff » Mon May 22, 2023 9:37 pm

This is a lame webhost, find another one!

In the meantime, try this in your .htaccess

Code: Select all

php_flag display_errors On
php_value error_reporting E_ALL
Or this in your .user.ini :

Code: Select all

display_errors = On
error_reporting = E_ALL
Only keep it there for a short moment while you are trying the Export again.

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Post by mazman » Tue May 23, 2023 3:44 am

JNeuhoff wrote:
Mon May 22, 2023 9:37 pm
This is a lame webhost, find another one!

In the meantime, try this in your .htaccess

Code: Select all

php_flag display_errors On
php_value error_reporting E_ALL
Or this in your .user.ini :

Code: Select all

display_errors = On
error_reporting = E_ALL
Only keep it there for a short moment while you are trying the Export again.
I altered the .htaccess file as you suggested and it did not generate any errors in the error log. (there were 2 .htaccess files, one in the main directory and another in the system folder...I tried them both individually)
I can't seem to find a 'user.ini' file

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Post by JNeuhoff » Tue May 23, 2023 5:05 pm

If this doesn't work: https://stackoverflow.com/questions/540 ... ect=1&lq=1

Then it is time to contact your webhost again, and if they still refuse to help here, ditch them, and find another webhost!

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